How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Henfield Storage Reviews

Displaying all 2,333 reviews

Trusted Customer

Feefo Verified

10 months ago

Great customer service

Great customer service. Tim who helped us move our items into storage was brilliant. The free pick up of our items was a really helpful. Storage facility is spotlessly clean.

Ben Sutton-Jones

Henfield Storage

10 months ago

Thank you so much for such a lovely review and kind words! Kind regards, Tim

Trusted Customer

Feefo Verified

10 months ago

Great experience from start to finish

From the initial quote, the confirmation call, and everything done in-person, it was a calm and smooth experience. Tim was extremely friendly and helpful, and the unit was clean and secure. Highly...

Ben Sutton-Jones

Henfield Storage

10 months ago

Thank you for taking the to leave such an amazing review! It's lovely to hear that you found the whole process to be a great experience from start to finish.We like to make sure that the customers have peace of mind that their items are well looked after. Kind regards, Tim

Heather

Feefo Verified

GBR

10 months ago

What Heather said about Henfield Storage:

Fine and cheerful

Seems fine to me - helpful and cheerful staff, chose a space suitable for my stuff, smaller than I had thought.

Ben Sutton-Jones

Henfield Storage

10 months ago

Hi Heather, thank you so much for your kind words! We're thrilled to hear that our team was able to help you find the perfect storage space for your needs. It's our goal to make the process as easy and stress-free as possible, and we're glad we could assist you. If you need anything else in the future, don't hesitate to reach out. Thanks again for choosing us! Kind regards, Prince

Sarah

Feefo Verified

GBR

10 months ago

What Sarah said about Henfield Storage:

Great customer service

The office team in Brighton were helpful and guided me on what space was needed for our requirements. The driver (Perrie) arrived on time and was super helpful. His ability to review what you have...

Ben Sutton-Jones

Henfield Storage

10 months ago

Hi Sarah, thank you so much for such a nice review, we've passed your lovely comments onto Perrie. He said that he enjoyed meeting you and helping with the collection of your items :-) It was our pleasure to find the right storage solution for you. All the best from, the Click+Store team!

Maria

Feefo Verified

GBR

10 months ago

What Maria said about Henfield Storage:

Fantastic Service

I am a long-standing customer at Wimbledon branch and cannot have enough praise for the team - they are always there to help, wheather it is moving heavier items or finding a new suitable unit for...

Ben Sutton-Jones

Henfield Storage

10 months ago

Thank you so much, Maria — it’s always a pleasure having you with us! We’re truly grateful for your continued trust and kind words. You’ve been a fantastic customer over the years, and you can always count on our team whenever you need a hand. Kind regards from the Wimbledon Team!

Trusted Customer

Feefo Verified

10 months ago

Good service but too expensive

The service was good and staff were friendly. However, the monthly fees make it unfavorable to rent the container for long periods. There should be a decent discount if you sign the contract for a...

Ben Sutton-Jones

Henfield Storage

10 months ago

Thank you for your feedback. It's great to hear that you felt we provided a good service and that our staff were friendly. Regarding your comments on our discounts - On top of what are already very competitive rates for shipping container storage in the Wimbledon area, if a customer prepays for 3 months - as you did - we also offer the first 2 months for half price plus a free collection. We feel, and I think justifiably so, that this is already a fantastic deal for new customers, and this is borne out by the many shipping container customers who also choose that offer. In addition, and as you've alluded to, we also offer even more discounts for customers who prepay for a longer period. There's an extra 5% off for 6 months prepay and an extra 10% off for 12 months prepay. We have many customers, also in shipping containers, who have decided to prepay for the longer time to take advantage of the additional offer. You decided not to do that, but I am happy to note you were able to enjoy our 3 month prepay offer and get what we're confident is a fantastic price. We are happy you've found us and we look forward to keeping your things safe and sound for as long as you need us to. Regards, Ben

Christopher Clarke

Feefo Verified

GBR

11 months ago

What Christopher Clarke said about Henfield Storage:

Great service, driver came this morning to bring boxes into storage! five star service - thanks!

Ben Sutton-Jones

Henfield Storage

11 months ago

Hi Christopher, thank you very much for the five star review! It was great meeting you and helping with your move into storage with us. Kind regards, Tim

Asmat

Feefo Verified

GBR

11 months ago

What Asmat said about Henfield Storage:

Very happy with my choice - Thank You.

Henfield was recommended to me by a friend. I booked my storage today and it's quite reasonable. The staff were very helpful and a pleasure to deal with and made the whole process very smooth. The...

Ben Sutton-Jones

Henfield Storage

11 months ago

Thank you so much, Asmat! We're delighted to hear that you found the process smooth and our team helpful. It’s great to know our Wimbledon location and easy access have worked well for you. We really appreciate your recommendation and are thrilled you’re happy with your choice. Kind regards, Elvis

Orlagh

Feefo Verified

GBR

11 months ago

What Orlagh said about Henfield Storage:

Matt was very helpful

Matt (based at Brighton Henfield) helped me move my belongings into storage and was extremely helpful prior to collection as well. He made a stressful situation easier to deal with and was the reason...

Ben Sutton-Jones

Henfield Storage

11 months ago

Hi Orlagh, We’re very happy we helped relieve some of the stress of moving for you! Thank you for leaving us a review and such kinds words. Kind regards, Matty

Charles

Feefo Verified

GBR

11 months ago

What Charles said about Henfield Storage:

Outstanding service.

Outstanding assistance from Tim and colleagues. They picked up our storage items and transported them to storage, always asking how they could further help. The reason we choose Henfield...

Ben Sutton-Jones

Henfield Storage

11 months ago

Hi Charles, thank you for choosing Henfield Storage! It was lovely meeting you and no trouble at all collecting your items for you. We do as a company strive to give the best service to our customers as possible. I hope the move went well and we hope to see you soon. Kind regards, Tim

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo