Henfield Storage Reviews

Thank you for your comment. Our collection service is by far our most popular offer and because it is an extremely helpful service which we provide completely free our collection slots are always very busy. Collections are, naturally, subject to availability and unfortunately we didn't have any left on the day you requested as other customer had arranged theirs with us first. When we informed you of this you said that 'this is fine' and that you would 'arrange for an alternative collection and removals service'. I understand that it's unfortunate that we weren't free on your specified day, but of course in life these things can happen sometimes, especially if things are arranged at short notice. Thankfully, most customers do understand that it's not always possible to have their first choice collection day and are happy to suggest an alternative date. If you'd provided us with an alternative date we would have done our best to accommodate it. I've checked with the Southwark team and it seems that you were able to move your own things into your unit without any trouble and open your contract with us without any issues or problems - that's great to hear. I'm very sorry that you feel that your overall experience was worth only 1-star. My feeling is that this is probably quite an unfair reflection of the service we've provided. Nevertheless it is your feedback to give and although we think may be harsh we thank you for it. We look forward to keeping your things safe and sound for as long as you need us to. Kind regards, Ben

Thank you for your great review, Mark. We're very happy that we were able to find the right storage solution for you. All the best, Mash

Thanks very much for the great review! We're very happy that you've had such a positive experience moving into storage with us! Kind regards, Ben

Thank you very much for your kind words, Jessica, and for sharing your positive experience with Henfield Storage! Kind regards, Elvis

Thank you very much for your kind words! We hope you continue to enjoy storing with us here at Henfield Best regards, Ryan

Thank you for giving us a 5-star review. It was a pleasure meeting and assisting you with the move into storage with us. See you soon, Ryan S

Thank you very much for your kind review, Leanna. We look forward to seeing you soon! Kind regards, Elvis

Thanks for the kind words and 5-star review, Iain. It's very much appreciated. We're very happy to know that you had such a good experience moving into storage with us. Kind regards, Matt

Thank you so much for the wonderful review, Don. It was a pleasure meeting you and helping to move your items and I wish you all the best on your travels. Ryan :-)

Thank you so much for taking the time to leave us a review! We appreciate very much your kind words about the great experience you received moving into storage with us. Your feedback is invaluable, and we take on board your comments about our opening hours. Operating these hours enables us to continue to offer the low, low prices that our customers absolutely love! We do open for customers to access their goods 7 days a week, including most Bank Holidays. We look forward to seeing you again soon. Kind regards, Val