I got a call back following an Internet enquiry at the time I had requested. Luke was very helpful on the phone and got back to me with a quote within the afternoon. Once I had paid the deposit he...
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Sophie
Headwater
6 months ago
Thank you so much for your lovely feedback. I am really pleased to hear Luke was so helpful and that everything was sorted so quickly for you. If there is anything else you need, we are always happy to help.
Sophie
Customer Relations Executive
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JM
John Marsh
Feefo Verified
GBR
6 months ago
What John Marsh said about Headwater:
Brilliant service
Booking our holiday in Malta could not have been easier. Megan went through all the options, made the provisional bookings and called back the next working day to confirm all the bookings were in...
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Sophie
Headwater
6 months ago
Thank you so much for your lovely feedback. I am delighted to hear that Megan made everything so easy for you and that your documents arrived promptly. We really appreciate you taking the time to share this with us.
Sophie
Customer Relations Executive
0
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Trusted Customer
Feefo Verified
7 months ago
Excellent!
Excellent! The representative was very helpful and responsive at all times.
Sophie
Headwater
7 months ago
Thank you for your lovely feedback, we are so pleased to hear you had such a positive experience.
Sophie
Customer Relations Executive
0
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AS
ALLAN STRUTHERS
Feefo Verified
GBR
7 months ago
What ALLAN STRUTHERS said about Headwater:
Helpful , friendly advice
Willing to explore many different travel options and changes in our mind to craft optimal holiday
Sophie
Headwater
7 months ago
Thank you for taking the time to leave a positive review. We are always happy to explore different travel options and stay flexible to help create the perfect holiday for you.
Sophie
Customer Relations Executive
0
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Trusted Customer
Feefo Verified
7 months ago
Friendly and Helpful.
Very friendly and helpful. We have used Headwater before and were very happy to book another holiday with them. Stella was extremely cheerful, polite and friendly and we felt we were in good hands!
Sophie
Headwater
7 months ago
Thank you so much for taking the time to leave such lovely feedback. We are delighted to hear you chose to travel with Headwater again and that Stella look after you so well, I will be sure to pass along your kind words. We hope you have another fantastic holiday!
Sophie
Customer Relations Executive
0
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Trusted Customer
Feefo Verified
7 months ago
Helpful advice
Excellent kind personalised courteous advice for my booking
Sophie
Headwater
7 months ago
Thank you for taking the time to leave such kind feedback. Our team are delighted to help you book your holiday.
Sophie
Customer Relations Executive
0
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Trusted Customer
Feefo Verified
7 months ago
Another Headwater holiday to look forward to!
Excellent service. No trouble getting through to a very friendly member of staff - Megan. She went through all our requirements - adding on extra nights, upgrades, etc., and informed us of all the...
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Sophie
Headwater
7 months ago
Thank you for such kind feedback. We are so pleased Megan was able to help with all the details and make the booking process easy. We hope you have a wonderful time on your next Headwater Holiday!
Sophie
Customer Relations Executive
0
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FH
FIONA HOPE
Feefo Verified
7 months ago
What FIONA HOPE said about Headwater:
Excellent service
Great customer service again from Headwater. Our second holiday booked with them again.
Sophie
Headwater
7 months ago
Thank you for your continued support. We are so pleased to have helped with your second Headwater Holiday.
Sophie
Customer Relations Executive
0
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STEPHEN DICKINSON
Feefo Verified
GBR
7 months ago
What STEPHEN DICKINSON said about Headwater:
Excellent
Dedicated and professional. Headwater carefully listens to your requests and then finds and creates the perfect holiday. Thank you Hannah.
Sophie
Headwater
7 months ago
Thank you for taking the time to leave such a kind review. We are thrilled you had a great experience, and I will be sure to pass your kind words on to Hannah.
Sophie
Customer Relations Executive
0
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Trusted Customer
Feefo Verified
7 months ago
Sophie
Headwater
7 months ago
Thank you so much for taking the time to leave a positive review regarding your Headwater experience.
Sophie
Customer Relations Executive
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!