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Headwater Reviews

Displaying all 1,501 reviews

Trusted Customer

Feefo Verified

2 years ago

Excellent response time to all my requests and an obvious keenness to make things as easy as possible.

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Megan :-)

Trusted Customer

Feefo Verified

2 years ago

Excellent information

I had looked at the holiday online and had many questions. Megan was able to answer these and had been to this particular location previously. She promptly sent details and a quote following our...

Sophie

Headwater

2 years ago

Thank you for your review, it is always lovely hearing how pleased our customers are with the service we provide. I have passed your comments on to Megan :-)

GARY ROBINSON

Feefo Verified

2 years ago

Sophie

Headwater

2 years ago

Thank you for your 5 star review :-)

Trusted Customer

Feefo Verified

2 years ago

This was my first booking with Headwater. Initially my experience of booking was quite negative as I was given incorrect and confusing information at the start being promised things the company could...

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased Stephanie was able to turn your experience into a positive one! Your feedback has been passed on to the team

GUY WILKINS

Feefo Verified

Richmond

2 years ago

What GUY WILKINS said about Headwater:

Premature surveys

I haven’t had the holiday yet so this seems a bit premature….! But so far I’m pleased with the friendly service from Stephanie

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have been happy with your experience so far, I have passed your comments on to Stephanie :-)

Trusted Customer

Feefo Verified

2 years ago

Sierra de Gredos Booking Experience

Excellent response time and specifically help in finalising flights

Sophie

Headwater

2 years ago

Thank you for your review! Your feedback means alot to us :-)

LAURENCE REYNOLDS

Feefo Verified

Oxenhope

2 years ago

What LAURENCE REYNOLDS said about Headwater:

Excellent customer service

Megan at Headwater was incredibly helpful, answering all my (complicated!) questions quickly and thoroughly. Made the booking process really easy

Sophie

Headwater

2 years ago

Thank you for your review, I am pleased you have enjoyed your experience with Headwater so far! I have passed your lovely comments on to Megan

Trusted Customer

Feefo Verified

2 years ago

Booking Experience for Cycling holiday

Excellent so far. Katie Hatton could not have been more helpful and understanding

Sophie

Headwater

2 years ago

Thank you for your review, I have passed your comments on to Kate and hope you have a wonderful trip!

Trusted Customer

Feefo Verified

2 years ago

Efficient and friendly

Megan dealt with my requests efficiently and promptly, making the changes required.

Sophie

Headwater

2 years ago

Thank you for your feedback, I have passed your comments on to Megan :)

JILL

Feefo Verified

Canada

2 years ago

What JILL said about Headwater:

Great booking experience

They were very responsive to all my questions and were very patient while we planned our adventure.

Sophie

Headwater

2 years ago

Thank you for your feedback, I hope you managed to plan the perfect adventure :)

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