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Headwater Reviews

Displaying all 1,501 reviews

Trusted Customer

Feefo Verified

2 years ago

Very good

Dee Naylor

Headwater

2 years ago

Thank you for your review, all customer feedback is very much appreciated and used to develop our service.

JAMES TURNER

Feefo Verified

2 years ago

Steph

Headwater

2 years ago

Thank you for your 5* review. Have a great holiday :-) Stephanie

Trusted Customer

Feefo Verified

2 years ago

Straightforward booking

Like the way I am listened and the agent responds to all queries in a timely fashion

Steph

Headwater

2 years ago

Thank you for your lovely review and the 5*'s it is very much appreciated. Stephanie

ALISON WHITELEGG

Feefo Verified

Huddersfield

2 years ago

What ALISON WHITELEGG said about Headwater:

Decent company but quite pricey.

Initial enquiry not addressed but after second attempt all the hotel bookings and flights gathered pace. I did wonder because of the delay whether that caused some of the hotels to be booked up...

Steph

Headwater

2 years ago

Thank you for your 5* review it is very much appreciated and I will make sure Andrew sees your kind words. Have a fabulous time in Italy. Your extra nights in Rome will be amazing too! It is by far my favourite city so I hope you enjoy it. Stephanie

JUDITH RAWLE

Feefo Verified

Farnham

2 years ago

What JUDITH RAWLE said about Headwater:

Exceptional Service to turn a Holiday Enquiry into a Confirmed Booking

Megan was brilliant. She listened to all my specific requests for our holiday, and provided all the information I needed to make decisions. She was also quick and efficient, so I could get from...

Steph

Headwater

2 years ago

Thank you so much for your lovely words of praise for Megan. I have passed on your comments :-) Have a wonderful time in France when the time comes. Stephanie

BRIAN PEATTIE

Feefo Verified

Aberfeldy

2 years ago

What BRIAN PEATTIE said about Headwater:

Very professional and friendly

Very slick and helpful

Steph

Headwater

2 years ago

Thank you for you lovely comments. Having our wonderful team in Costa Rica makes a real difference. Extending our opening hours allowing us to be available from 9am to 10pm means we are there for our customers even more. Have a great time in France, you have picked a great trip! Stephanie

Trusted Customer

Feefo Verified

2 years ago

Fast competent response

Steph

Headwater

2 years ago

Thank you for your comments. I am pleased we were able to get back to you nice and quickly. Have a fabulous time in Switzerland, it will soon be here! Stephanie

J Something

Feefo Verified

Guildford

2 years ago

What J Something said about Headwater:

Megan is always excellent, efficient and nice to speak with.

Steph

Headwater

2 years ago

Thank you very much for you lovely comments. Megan is a star as you rightly say. We are lucky to have her! Have a wonderful time in Italy. Stephanie

ROLAND NUTTER

Feefo Verified

London

2 years ago

What ROLAND NUTTER said about Headwater:

Great service

I made a tentative enquiry to which Kate responded. She was so helpful, professional and friendly that I ended up booking a trip. Will let you know how it goes.

Steph

Headwater

2 years ago

Thank you very much for your kind review. I will make sure to tell Kate. Have a wonderful time in Spain when the time comes

Trusted Customer

Feefo Verified

2 years ago

Very good

Steph

Headwater

2 years ago

Thank you for your 5* review, it is very much appreciated.

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