Headwater Reviews

Thank you for your 5* review. It is very much appreciated by the Headwater team :-) Stephanie

Thank you so much for your 5* review and your lovely review. I will make sure that your booking agent, Megan gets to read this. :-)

Thank you very much for your review today. Have a wonderful time in Switzerland when the time comes :-) Stephanie

Thank you for your 5* review it is very much appreciated. Stephanie

Thank you so much for your 5* review and lovely comments. We have a great team here at Headwater who love to see they are providing a good service.

Thank you very much for your 5*'s and lovely words. Kate will be really pleased you are happy. Stephanie

Thank you for your 5* review and lovely comment :-) I will pass this on to Helen, she will be really pleased. Stephanie

Thank you very much for your 5* review Stephanie

Thank you for your review. I completely understand your frustration having to pay for your flights after paying a deposit for your accommodation. We would love to be able to hold low cost flights but sadly they do have to be paid for at the time of booking. You have a fabulous trip booked which gets amazing reviews so I sure you will have a great time. Stephanie

Hi Your booking agent should have made you aware at the time of booking that if low cost flights were being booked we would need to take an additional payment for them. I have fed this back and we will make sure all the team remember to advise customers when deposits are taken, further payments may be required. We are continually looking to improve, so value your comments which will help us going forward. Stephanie

Thank you very much for your 5* review and kind words. Enjoy your holiday when the time comes. Stephanie