The service was excellent. Andrew Palmer walked me through the booking process, answering my questions, telling me what to expect, and ensuring that I didn't forget to supply any critical...
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Paula Farmer
Headwater
1 year ago
Thank you so much for taking the time to feedback your lovely comments regarding your Headwater holiday booking. Your kind comments have been shared with Andrew which I am sure he will be thrilled about.
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Trusted Customer
Feefo Verified
1 year ago
The addition of other participants to an existing Heel of Italy trip9
It was a difficult booking done over the festive season and issues are still unresolved but I was given good attention and I feel confident that all will go smoothly.
Although I dealt with more than...
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Paula Farmer
Headwater
1 year ago
Thank you for taking the time to share your review. I apologies that some aspects of your booking are still pending confirmation. Our team will work diligently to resolve these issues as we continue to finalize your Headwater holiday.
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KE
Keith
Feefo Verified
Bath
1 year ago
What Keith said about Headwater:
Customised and careful.
Fast. Thorough. Careful. Customised to our preferences.
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to share your review. We greatly appreciate your positive feedback
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Trusted Customer
Feefo Verified
1 year ago
Helen was extremely helpful with our booking. She handled our queries to our satisfaction in a friendly, knowledgeable and professional manner.. Nothing appeared too much trouble for her.
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to share your review. Your positive feedback is very much appreciated.
Headwater Customer Services
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AP
ALAN PATTERSON
Feefo Verified
1 year ago
What ALAN PATTERSON said about Headwater:
Professional and courteous
Patient, courteous, and informed. Luke answered all our questions, and sought the additional flight information we sought.
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to share your review. We greatly appreciate your positive feedback regarding Luke which he will be thrilled to read.
Headwater Customer Services
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Trusted Customer
Feefo Verified
1 year ago
Steph
Headwater
1 year ago
Thank you for taking the time to review us. I hope you have a fabulous time in Italy when it finally arrives.
Stephanie
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Trusted Customer
Feefo Verified
1 year ago
Add flights tp webpage
Why don't flights appear on your web page?
Steph
Headwater
1 year ago
I am sorry you could not find the information you required.
We offer flights from all airports, so the list would be quite extensive. Our experienced team are always on hand to find the best flight options for our customers from Regional and London airports.
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ST
STEPHEN]][ TIBKE
Feefo Verified
1 year ago
What STEPHEN]][ TIBKE said about Headwater:
Cycling trip - Danube
Prompt, efficient, flexible to amend dates and requirement and very quick responses to enable us to add our own bookings to the holiday through Headwater
Steph
Headwater
1 year ago
Thank you for your lovely comments. Have a fabulous trip when the time comes :-)
Stephanie
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Trusted Customer
Feefo Verified
1 year ago
Helpful and speedy customer service
Email enquiry received speedy response and quotations for adapting the holiday to our specific requirements were discussed and confirmed by clear details outlined by Headwater Sales Consultant.
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to share your review. We very much appreciate your positive feedback.
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TM
TREVOR MUDD
Feefo Verified
1 year ago
What TREVOR MUDD said about Headwater:
Always doing their best to provide the perfect holiday.
Steph
Headwater
1 year ago
Thank you for your wonderful comment, it means a lot :-)
Stephanie
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!