Knowledgeable friendly efficient. The person I spoke to felt like a friend, pleased to help and glad to listen to my queries.
Paula Farmer
Headwater
1 year ago
Thank you for posting your review. It's always great when someone makes you feel comfortable and really listens. Sounds like you had an excellent experience
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Trusted Customer
Feefo Verified
1 year ago
Deferring my holiday to 2026
Due to sad circumstances I have had to defer my booking to next year. The staff at headwater, especially Will, have been kind and very helpful.
Paula Farmer
Headwater
1 year ago
I’m so sorry to hear about your situation, but it’s great to know that Will and the team at Headwater have been so supportive. Wishing you all the best, and I hope next year’s trip goes smoothly for you!”
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Trusted Customer
Feefo Verified
1 year ago
Paula Farmer
Headwater
1 year ago
Thank you for posting your 5 star review
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KL
KATHLEEN LEDDY
Feefo Verified
Massachusetts USA
1 year ago
What KATHLEEN LEDDY said about Headwater:
Second headwater adventure!
Kate was communicative and helpful. She answered all of our questions and made planning for the trip easy
Paula Farmer
Headwater
1 year ago
Glad to hear Kate was so helpful! It makes such a difference when someone is clear and communicative. We hope you have another great Headwater adventure.
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MICHAEL ****
Feefo Verified
Reading
1 year ago
What MICHAEL **** said about Headwater:
Prompt response to holiday request
Prompt response to our booking request, and confirmation that a room at the selected hotel was available
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to post your positive and welcoming review
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Trusted Customer
Feefo Verified
1 year ago
Great service
Steph gave us a very personal and a very speedy service. Just what we needed. We are very much looking forward to our Headwater holiday.
Paula Farmer
Headwater
1 year ago
Thank you so much for taking the time to post your lovely review.
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Trusted Customer
Feefo Verified
1 year ago
Satisfied customer
Prompt and efficient, kept up to date throughout.
Paula Farmer
Headwater
1 year ago
Thank you for your feedback! We're thrilled to hear that you had a positive experience. We strive to provide prompt and efficient service, and it's great to know we met your expectations.
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JS
JANE SHELDON
Feefo Verified
1 year ago
Paula Farmer
Headwater
1 year ago
Thank you for your welcome 5 star review
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Trusted Customer
Feefo Verified
1 year ago
Very helpful and efficient service
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to write your review Your feedback is very welcome.
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Trusted Customer
Feefo Verified
1 year ago
Paula Farmer
Headwater
1 year ago
Thank you for taking the time to give us a welcome 5 star review.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Headwater specialises in the relaxed side of activity, offering a selection of the finest walking, cycling, canoeing and cross-country skiing holidays throughout Europe, as well as a selection of exciting long-haul destinations!