How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Reviews

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

134

5

2

0

143

ratings over the past year

Displaying all 1,500 reviews

Trusted Customer

Feefo Verified

10 years ago

First class

Excellent booking arrangements and very good service on the holiday.

0

Trusted Customer

Feefo Verified

10 years ago

Good service

Answered phone calls promptly and dealt well with query re flight

0

CE

Celia

Feefo Verified

Bath

10 years ago

What Celia said about Headwater:

easy to book and no hassle

0

Trusted Customer

Feefo Verified

10 years ago

Overwhelmed with information and booklets prior to departure etc but not enough specific information relating to our trip and the timings eg arrived in tiny village 1pm Saturday for walking holiday...