I did send an email to a HL customer service agent with some questions regarding my SIPP two weeks ago and still havent received a response.
I think there is room for improvement with your customer...
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Hargreaves Lansdown
Hargreaves Lansdown
12 years ago
Thank you for your feedback. I am very sorry you have not received a reply to your question. The vast majority of emails we receive get a same day response. On checking our records unfortunately I can find no evidence of the email you sent. If you could please forward your question to pension.answers@hl.co.uk we will be very happy to help. If you would prefer to speak with a pensions specialist please call our helpdesk on 0117 980 9926. Ben Tivadar – Pensions Helpdesk Manager.
Date of purchase: 28/02/2013
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Trusted Customer
12 years ago
Honest unbiased advise but would like to see slightly more competitive dealing charges.
Date of purchase: 26/02/2013
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Trusted Customer
12 years ago
I really appreciate being able to manage my accounts on-line.
Date of purchase: 07/02/2013
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Trusted Customer
12 years ago
Web site very useful and telephone support always helps with the final questions
H-L provides an excellent and innovative on-line website which provides me with an instant up-to-date snapshot of my investment balances, the performance of my individual investments and many other...
Efficient, Good website, fast SIP transactions, loads of information available on website and in newsletters.
The only negative I have is that adding money to a H&L managed account is slow and can't...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We’re the UK’s number 1 investment platform for private investors. For over 35 years we've helped investors save time, tax and money on their investments. Today we're trusted with more than £86 billion by 1,015,000 clients.