My customer service rep was absolutely brilliant. Nothing was too much trouble, creative, efficient, timely, open to feedback. Give her a pay rise!
hardtofind.
hardtofind.
11 years ago
Thanks so much for your feedback, we really appreciate it and will definitely pass your lovely praise on to the customer service representative you've dealt with!
Sorry to hear however, that you weren't satisfied with the product you purchased.
Most items on hardtofind. can be returned within 30 days (conditions apply), if you need any assistance, feel free to email support@hardtofind.com.au.
Warm regards,
hardtofind.
It is the 2nd Sept and I still have not received the bag.
hardtofind.
hardtofind.
11 years ago
Thanks for your feedback.
I can see in our system that your order was shipped on August 6th, so it should have been delivered by now.
One of our customer service representatives will be in touch shortly to help you locate your order or arrange for it to be reshipped.
It would also be great if you could call your local post office in the meantime to check whether your parcel is awaiting collection.
Warm regards,
hardtofind.
Date of purchase: 04/08/2014
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Trusted Customer
Feefo Verified
11 years ago
So easy to shop with & parcel arrived so quick.
Product reviews
Date of purchase: 03/08/2014
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Trusted Customer
Feefo Verified
11 years ago
I had a query. Response was quick and put my mind at ease. Very happy.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
