GUITARGUITAR Reviews

Thanks for your feedback. I've read over your comments, had a look in to your order and can only apologise for the problems you faced upon receiving the guitar. Whether a guitar is brand new or pre owned, it should still go through the same pre dispatch check and be maintained to the same level in store. I can only apologise on behalf of the store who dispatched the guitar to you. It isn't in anybodies interest to deliver / take delivery of poor quality goods. If there's ever anything else you need in the future, please come back to me on 0191 221 1675 or support@guitarguitar.co.uk and I'll make sure you're well looked after. In the mean time I will ensure that your comments are passed over to the relevant store and the store management

Thanks for taking the time to leave some feedback for us. I'm sorry to hear you encountered problems with the guitar set up. We do always ask that our dispatch team check goods prior to shipped - in some instances the guitar set up can shift in transit. We do always ask that any problems with orders are reported to the web office - orders@guitarguitar.co.uk, support@guitarguitar.co.uk or by telephone on 0191 221 1675 I hope that the guitar is now playing well and you're not having ongoing issues. If there's anything else you need in the future, please let me know - you can contact me on the above phone number Monday - Friday