Online purchase in UK was easy but had to wait over 1/2 hour at a Gray Line office to convert email voucher to tickets. Only one staff member on. Both your guides were good, especially “down town”...
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Date of purchase: 17/11/2018
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Trusted Customer
Feefo Verified
7 years ago
It’s a nuisance having to get to the office to pick up the tickets. The map received with the tickets is vague and the actual bus stops are not clearly marked, with no times at the stops. It was very...
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Product reviews
Date of purchase: 11/11/2018
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Trusted Customer
Feefo Verified
7 years ago
Pick up is very disorganized. Difficult to know if it is the place for the uptown or downtown. Also had to wait for over 40 mins at one location to be picked up.
Some of your buses are very dirty.
Product reviews
Date of purchase: 17/10/2018
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Mrs Darlene Sampson
Feefo Verified
7 years ago
What Mrs Darlene Sampson said about Gray Line New York:
We loved the night tour but found it difficult to figure out when the other tours began. We couldn't find a schedule of departures etc.
The literature listed attractions that I could not get to by the Gray Line, such as The Cloisters. Had to take the subway. The taped narrations were always out of sync. The human narrator we had was...
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Product reviews
Date of purchase: 04/10/2018
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Ms AnneMarie Barrios
Feefo Verified
7 years ago
What Ms AnneMarie Barrios said about Gray Line New York:
You sold me a ticket saying buses ran till 11 pm. Oh but that was just the night bus, which you didn’t say. Then. We had three guides. One whose accent was so thick we couldn’t understand him. One...
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line New York Sightseeing is THE source for New York City's sightseeing tours, operating the world’s largest iconic red double-decker bus fleet. If you are visiting New York City, look to Gray Line New York for EVERYTHING the city has to offer.
