The golden circle tour covered all interesting points near Reykjavik area. Tour guide was
excellent. He introduced Iceland to us. We got help from bus terminal office to arrange
transfer smoothly....
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Product reviews
Date of purchase: 25/05/2023
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Trusted Customer
Feefo Verified
3 years ago
I thought the driver took extraordinary care to drive safely and comfortably.
Due to a storm, the cruise ship I was on was not able to dock in Reykjavik until a day later. Grayline notified immediately (day before tour). No refund or credit to use on next trip. I do not...
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Andrei
Gray Line Iceland
3 years ago
Thank you for taking the time in writing us this review.
We understand you are not satisfied with our resolution and we hope that the indemnity letter we provided you will help you claim insurance.
As we explained in the email sent to you, as the tour was operated and seats were reserved for your, per t&c we do not take any liability in case of cancelations/delays outside of our control, such as sea conditions in your case which led to your ship being delayed.
We recommend our customers to have a valid travel insurance which should cover for expenses in such cases.
Date of purchase: 25/05/2023
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RG
Rhiannon Gwillim
Feefo Verified
Cardiff
3 years ago
What Rhiannon Gwillim said about Gray Line Iceland:
Booking on line for our tour of the Golden Circle was easy. We were picked up from our hotel and taken to the tour bus in good time by a very cheerful driver. We knew our tour would be interesting...
Fair priced, prompt airport pick up service. Personable drivers are essential when you're an exhausted traveller who's not that certain about how to get from A to B. They have a good choice of well...
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gray Line Iceland is a leading tourism specialists, offering a comprehensive range of sightseeing tours, day tours, vacation packages and tailor-made travel services. Building on more than a quarter century of experience, Gray Line is the go to local expert for destinations and sightseeing around Iceland.