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Gray Line Iceland Reviews

Displaying all 13,015 reviews

George Bradbury

Feefo Verified

3 years ago

What George Bradbury said about Gray Line Iceland:

Better info would have helped

First time in Iceland and we had arranged transfer to our Hotel - Hilton Parlament. So after we go from Airport to transfer station first the Driver was unsure where it was and then takes us to a...

Product reviews

Date of purchase: 23/05/2023

Trusted Customer

Feefo Verified

3 years ago

Confused and Disconnected

It was a little confusing having a Grayline ticket and using an orange bus with another name. I understand they are merging, but this was not clear upon arrival. Also, no Wi-Fi which was advertised....

Date of purchase: 27/05/2023

Trusted Customer

Feefo Verified

3 years ago

Dobra organizacja wycieczek i dowozu z lotniska.

Product reviews

Date of purchase: 27/05/2023

Jan Reynaert

Feefo Verified

3 years ago

What Jan Reynaert said about Gray Line Iceland:

Correct on time, they do what they promis. Airport transfer KEF;

Everything ok, the bus was just on time and they even change my booking with an hour earlier because my return flight has changed.

Product reviews

Date of purchase: 25/05/2023

Trusted Customer

Feefo Verified

3 years ago

Great

pleasant trip, flexible company and very punctual

Date of purchase: 22/05/2023

Rahul Tamhaney

Feefo Verified

3 years ago

What Rahul Tamhaney said about Gray Line Iceland:

We had a large group (17 people) and did Golden circle tour and Southern Iceland tours. Enjoyed the comfortable buses , commentary by the guides and the wonderful sights !

Product reviews

Date of purchase: 27/05/2023

Mark Mayo

Feefo Verified

3 years ago

What Mark Mayo said about Gray Line Iceland:

No one showed up. They informed i me it was some internal error , but when you book a private driver and no one shows up it’s hard to get a rating above 1 star.

Andrei

Gray Line Iceland

3 years ago

Thank you for taking the time in writing us this review. We deeply regret the inconvenience caused and we will make sure such errors will not repeat again. We hope you had a nice time in Iceland and that you will visit us again. It will be our pleasure to have you on board with us and prove that this was an isolated and unfortunate case.

Product reviews

Date of purchase: 27/05/2023

Trusted Customer

Feefo Verified

3 years ago

Great, except no luggage space on transfer bus

The website did not make it clear before paying for the reservation there would be a bus to a bus station where we would transfer to a second bus. This is fine, just surprising, because the website...

Date of purchase: 22/05/2023

Trusted Customer

Feefo Verified

3 years ago

Left behind in the rain

They can have their buses show up? I arrived at my pickup stop in Reykjavik 15 minutes early. Forty-five minutes later, when the bus hadn't arrived, I called them. They said I was listed as a "no...

Andrei

Gray Line Iceland

3 years ago

Thank you for taking the time in writing us about your experience with us. We regret to hear about this inconvenience and we would like to learn more and investigate what happened in this matter. An email has now been sent to you and we look forward hearing back from you.

Product reviews

Date of purchase: 26/05/2023

Trusted Customer

Feefo Verified

3 years ago

Good service just a little confused about the difference location to pickup

Good Service, and didn’t know they pick you up and take you to a main bus station and you switch buses because Iceland doesn’t want big buses in there city’s I learned

Date of purchase: 26/05/2023

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Gray Line Iceland Reviews

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websiteNice transportation and easy pick up at airport

The Golden Circle ClassicMore reviews of this productView product websiteSwietna wycieczka, prezentując "w pigułce" to co najlepsze na Islandii: wodospad Gulffoss , lodowiec, gejzery.

One way Airport transfer Keflavík Airport to Reykjavík with hotel dropoffMore reviews of this productView product websitePerfect on time and you thanks for the changement of transfer for my return flight that was an hour earlier.

The Golden Circle ClassicMore reviews of this productView product websiteWonderful unique and breathtaking sites

Private transfer from Keflavik airport to ReykjavikMore reviews of this productView product websiteNo one showed up and I was forced to find a taxi

One way Airport transfer Reykjavík to Keflavík Airport including hotel pickup.More reviews of this productView product websiteI already told this story.

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