Everything concerning the Order was so good, would not hesitate on using them again.
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NW
Neil Wilson
Feefo Verified
7 months ago
What Neil Wilson said about Grass247:
Artificial grass
Excellent
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Trusted Customer
Feefo Verified
7 months ago
Very good service
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GW
GORDON WILKES
Feefo Verified
GBR
7 months ago
What GORDON WILKES said about Grass247:
5 Stars from me all day long.š
Great company I have used before. Good value, delivering on time and no hassle, easy to book on line with a choice of paying too ease the way you pay.
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IC
Ian Critchley
Feefo Verified
GBR
7 months ago
What Ian Critchley said about Grass247:
Excellent communication from first placing the order through to delivery. Excellent delivery driver very helpful and professional definitely recommend first class service
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Trusted Customer
Feefo Verified
7 months ago
Adequate for what we wanted.
No complaints
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GF
Gordon fern
Feefo Verified
7 months ago
What Gordon fern said about Grass247:
Absolutely great service
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HR
Helena Rex
Feefo Verified
GBR
7 months ago
What Helena Rex said about Grass247:
so glad i chose Grass247, product was great, price was great, and delivery was so quick from the time of ordering. Great service, im a very satisfied customer!!
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Trusted Customer
Feefo Verified
7 months ago
Terrible
Customer Services
Grass247
7 months ago
Good afternoon,
Thank you for taking the time to share your review following your recent order. We are sorry to hear that the delivery did not meet your expectations.
From your product review, we understand that your concern was related to the delivery of the roll. According to your order details, the roll weighed over 70kg. For heavier items such as this, it is the customerās responsibility to arrange suitable personnel or machinery to assist the driver with unloading. This information is highlighted on our website under Delivery Information and explained in further detail in our Terms and Conditions.
We also include a reminder in our dispatch emails that assistance may be required for larger items. In addition, we offer the option to have rolls cut into smaller, more manageable sizes at no extra cost.
Weād like to learn more about what happened on the day of delivery; as such, a member of our Customer Care Team will be reaching out to discuss this further.
Kind regards,
Jenny
Grass247
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure youāre reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
