Goodtogoinsurance.com Reviews

I'm sorry to hear that you were unhappy with our service on the phone. Although you have bought insurance with us before it is important that we go through a medical screening process with you again, as much of the information is time sensitive and therefore could be very different to what it was a year ago. I understand that this takes time and as the information is of a sensitive nature it could feel intrusive, as such our team are trained to be patient and understanding, I'm sorry that you didn't find that to be the case. If you would prefer not to speak with anyone we can issue cover online, the medical screening process is the same, but buying online would give you the opportunity to answer the questions in a more confidential manner. Goodtogoinsurance.com Customer Services

I'm glad to hear that our team rectified the mistake to your satisfaction. I'd also like to take the opportunity to reassure you that our phone number is not a premium rate line, it costs 5 pence per minute from a BT landline. We use an 0844, rather than a geographical number, so that it is the same cost to call no matter where someone is in the country. Goodtogoinsurance.com Customer Services