Not for the first time we have received first class service from a very professional
company that know exactly how to treat the customer.
Just like it says on the tin! Brilliant.
We were not sure where we wanted to go (only that we wanted a golf holiday). I enquired about Fuerteventura and got a response fairly quickly. However, I then asked about other venues and I think...
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Tim
Golfbreaks
10 years ago
Dear Janet,
Thank you for your 8 out of 10 feedback.
I am happy to hear that you enjoyed your break on the whole.
First of all let us thank you for your continued loyalty with 9 bookings within the last 9 years and we really do appreciate your custom.
I am sorry to hear you fell this way about your initial enquiry and from what you are describing cannot be further from the truth. All of our agents care about all of our customers but I can see that the destinations were changed and this meant that our expert agent for that particular country got involved. All of our agents are fully trained however we do have agents with expert knowledge of that particular destination who is able to assist with finding you your ideal golf break to mid-long haul countries.
I hope this helps explain, we don't want anyone to think like this and hope this has restored your confidence that we care all the same.
We do look forward to hearing about your next Golfbreaks.com golf break.
Kind regards
Tim
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As the world's #1 rated golf tour operator, and with over 25 years’ experience as the market leader in global golf travel, enjoy peace of mind when booking your next golf holiday or break.