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Golden Tours Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,433 reviews

Trusted Customer

Feefo Verified

5 years ago

Afternoon Tea Bus with Panoramic Tour of London

More reviews of this product (96)View product website

Great service and attentive hosts. So much food we had to have a box to take home! Lovely alternative to the standard sightseeing tour.

Date of purchase: 01/06/2021

Caroline Garrard

Feefo Verified

5 years ago

Warner Bros. Studio Tour London - The Making of Harry Potter (with Return Transportation)

More reviews of this product (131)View product website

Excellent day out from start to finish.. great coach with tv’s.. friendly driver

Date of purchase: 02/06/2021

Trusted Customer

Feefo Verified

5 years ago

Warner Bros. Studio Tour London - The Making of Harry Potter (with Return Transportation)

More reviews of this product (131)View product website

Bought the tickets online for a date and time then I was called to say the time has been cancelled and we can only go earlier, then my mother passed away so obviously couldn’t go I told the company...

Barry

Golden Tours

5 years ago

Good afternoon . We are extremely sorry to hear of your loss, this is far from the standards that we have and demand. We can not apologise enough for the way your situation was handled. Changes have been made internally as a result of your comments and we have already issued a full refund. We hope that you can accept our apologises. Kind regards

Date of purchase: 05/06/2021

Sidra Naeem

Feefo Verified

5 years ago

Warner Bros. Studio Tour London - The Making of Harry Potter (with Return Transportation)

More reviews of this product (131)View product website

Date of purchase: 07/06/2021

Simon Patrick

Feefo Verified

5 years ago

Afternoon Tea Bus with Panoramic Tour of London

More reviews of this product (96)View product website

Not very good you cancelled it less than 24hours before and it was a surprise four my wife and her friend for there trip to London and whom ever I talked to via email just didn't care

Date of purchase: 08/06/2021

Kevin Heather

Feefo Verified

5 years ago

Warner Bros. Studio Tour London - The Making of Harry Potter (with Return Transportation)

More reviews of this product (131)View product website

The Warner Bros. Tours is amazing, highly recommended, 3rd time we have been there. HOWEVER, try getting there by alternative methods. Our date was changed at very short notice, very little...

Date of purchase: 09/06/2021

Trusted Customer

Feefo Verified

5 years ago

Warner Bros. Studio Tour London - The Making of Harry Potter (with Return Transportation)