What Ms Chung Yun Joyce Leung said about Globehunters:
Helpful customer service
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
3 years ago
3 starts are even too much!
at first I thought this is good and fair price when booked, but after that I was charged extra 130 GBP to have my luggage checked in! i think they could have been more honest during the payment...
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Mavyreen
Globehunters
3 years ago
Thank you for your feedback. We apologize for the
inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the luggage.
I appreciate your understanding.
Best regards,
Globehunters Team
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MA
Mr Zohaib Ali
Feefo Verified
3 years ago
What Mr Zohaib Ali said about Globehunters:
Book direct
Book direct not through agency as they will charge u extra for baggage when it's free
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Trusted Customer
Feefo Verified
3 years ago
Very efficient and speedy contact, charlie was very helpful
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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MW
Mrs Sally Williams
Feefo Verified
3 years ago
What Mrs Sally Williams said about Globehunters:
The response was so quick. E tickets and ATOL certificate received within days of flight purchase. Excellent pice is too.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
3 years ago
Booking
Very good.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
3 years ago
Was a bit disappointed when I had to cancel my flight as my daughter who lives in Toronto was working and then to be charged £25.00 pp for doing so I thought was a bit of a liberty.
Mavyreen
Globehunters
3 years ago
Hi, thanks for the feedback. I apologise that your post booking customer service could be improved. Thank you very much for letting us know but there is always a changing flights fee.
If you need further assistance, please do not hesitate to contact us.
Wishing you a safe and happy trip!
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Raja
Feefo Verified
3 years ago
What Raja said about Globehunters:
Be careful, they are not best prices
My experience with company and team is good. However they price shown in price comparison web sites does not include baggage and they didn’t make an effort to make it explicit in the pricing. It’s...
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Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception. We have escalated this case internally to investigate further and make sure there is no lack of clarity about the fare types on our website.
We hope we can have the opportunity to serve your travel needs again in the future.
I appreciate your understanding.
Best regards,
Globehunters Team
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MG
Mrs Deidre Griffin
Feefo Verified
3 years ago
What Mrs Deidre Griffin said about Globehunters:
Good service
I would deffinately recommened them to my colleagues.
Mavyreen
Globehunters
3 years ago
Thank you very much for your fab review! If you need further assistance, please do not hesitate to contact us. Wishing you a safe and happy trip! :-)
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Trusted Customer
Feefo Verified
3 years ago
Tickets haven't arrived, ignored by customer service
my tickets have still not arrived after a week and my email to customer services was ignored. I had to chase it by phone twice and I still don't have my tickets!
Mavyreen
Globehunters
3 years ago
Hello,
Thank you for your feedback. We apologize for the inconvenience in your reservation. You deserve a smooth and trouble-free experience when you travel with us. We're truly sorry that this booking was an
exception.That doesn't sound like our customer service. We always keep the communication in the highest level. We have escalated this case internally to investigate further and find out what happened in your case. If you still haven't received your tickets please get in touch with us here: customerservices@globehunters.info
I appreciate your understanding.
Best regards,
Globehunters Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
