Much easier to watch and order on TV. Tried it once and decided to stick with the TV.
Gemporia.com
Gemporia.com US
12 years ago
Thank you for your recent feedback. Further to our conversation today we are really pleased to hear that you are learning a lot about gemstones from us from the live shows. It is great to hear that you prefer to watch us on Tv and then call and order with us over the phone as you learn much more from our presenters this way. If you have any further queries please do not hesitate to contact the Help Team
Lora - Help Team
www.gemporia.com
Over all excellent, my prior return was simply personal preference and only one return was for appearance of workmanship. I'm especially glad for the stone origin - weight - and treatment info...
Great customer service and beautiful jewelry. Please ask presenters to be sure to always put on the rings so viewer can get perspective on size. Same with earrings. Quality is almost always...
Everything associated with Rocks TV has been excellent towards me. Their customer service is unmatched! They are always curteous and extremely helpful.
Loved this company but the growth has lessened the quality of the product
Gemporia.com
Gemporia.com US
12 years ago
It was great speaking to you today and discussing the different grades of diamonds we offer at Gemporia, It was lovely to hear that you love Rocks TV and will be shopping with us again soon.
Jodie-Helpteam
www.gemporia.com
It is what it is! The product is being processed in the UK so it cost more then what u think due to credit card company's charge a fee! Also I know better then to order the clearance items! Not worth...
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Gemporia.com
Gemporia.com US
12 years ago
It was great speaking to you today, I am happy that we have been able to resolve the issue with your interntional fees, most customers are not aware that they will be charged for using their card internationally, as advised we will be happy to credit your international fees as a goodwill gesture, we will wait to hear from you with the relevant information.
Jodie-Helpteam
www.gemporia.com
Product reviews
Date of purchase: 06/07/2013
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Trusted Customer
Feefo Verified
12 years ago
love the comment box, makes me feel part of the show and able to interact.
Product reviews
Date of purchase: 03/09/2013
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Trusted Customer
Feefo Verified
12 years ago
Any of the rings I have ordered have been quality personified.
products not on time. refunds are not refunded on time. still waiting for my refunds after 2 weeks.
Gemporia.com
Gemporia.com US
12 years ago
Our mail service to the USA is 4 to 8 business days, and your parcel arrived within this time scale.
We are sorry that your refund is still being processed, and we do aim to have a return processed within 30 days, but we are usually much quicker than this.
We appreciate your feedback and have passed this on to the relevant departments.
Kyle - Help Team
www.gemporia.com
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
