I am happy with about 1/2 of the items I order. Many times the stones are damaged and cannot be replaced. I don't think I should have to pay for the shipping & handling on damaged jewelry.
Product reviews
Gemporia.com
Gemporia.com US
12 years ago
We really do apologise that on this occasion that bangle was not suitable for you and that the gemstones were not all perfect in it. We appreciate all feedback from our customers and have passed this onto the relevant department. When we receive this back from you we will refund the item and the return postage for you. If you have any further queries please do not hesitate to contact the Help Team
Lora - Help Team
www.gemporia.com
For years I have been a customer of JTV...your prices have them beat hands down! Your customer service department could give JTV a few pointers as well.
The service is always excellent!
One thing though, your hosts need to show the item and stop talking so much.
People buy because they like what they see, not because of all the chatter. The more they...
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.