I love rockstv im not so thrilled with the new website. I found it difficult to navigate.
What i thought was amazing though was the quick response when i sent an email letting them know this! The...
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Gemporia.com
Gemporia.com US
12 years ago
We appreciate your feedback on the new website. As you may be aware it is fairly new and still in its infancy. Due to being a live 24 hour business we do not have any down time for the IT guys to clear these little niggles in one go. They are trying hard to clear these and hope to have the website running smoothly.
kind Regards
Alison-Help Team
www.gemporia.com
I do enjoy the pretty jewelry but most recently the quality of the product has gotten very poor and I feel like I need to stop ordering from this company until this situation is resolved
Gemporia.com
Gemporia.com US
12 years ago
We thank you for your feedback and have passed your comments onto the relevant department.
With regards to the Garnet earrings please contact customer services where we will be happy to discuss this problem.
If in future you receive a damaged or faulty item please report it to us immediately and we can resolve the situation to the best of our ability.
Kind Regards
Alison-Help Team
www.gemporia.com
Product reviews
Date of purchase: 24/08/2013
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Trusted Customer
Feefo Verified
12 years ago
Great communication
Product reviews
Date of purchase: 02/09/2013
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Trusted Customer
Feefo Verified
12 years ago
great
Product reviews
Date of purchase: 23/08/2013
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Trusted Customer
Feefo Verified
12 years ago
great
Product reviews
Gemporia.com
Gemporia.com US
12 years ago
We appreciate you taking the time to review this product. I'm sorry to hear that it was not what you were expecting. You are welcome to return this to us under our 30 day money back guarantee.
If you have any further queries please do not hesitate to contact our help team.
Trish - Help Team
www.gemporia.com
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Gemporia offers the very best in stylish, affordable and responsibly made jewellery.
At Gemporia, we believe that beautiful jewellery shouldn’t cost the earth, nor should it be mass produced or run of the mill.
