Fresh Insurance Services Reviews

Hi, It’s great to hear that you found the service easy and reasonably priced. Thank you for taking the time to share your feedback. Kindest regards, The Fresh Home Insurance Team

Thank you for taking the time to review your recent experience. It’s great to hear that you found the service Excellent and you were pleased with your product selection. I will be sure to pass on your kind words to the team. Kindest regards, The Fresh Home Insurance Team

Hi,We are really sorry to hear of the challenges you faced when trying to get through to the team. Your feedback has been shared with the relevant business areas to support improvements.Thank you for also taking the time to commend our Customer Service Specialist, this will be shared with the management team for recognition. Kindest regards,The Fresh Home Insurance Team

Hi Stephen,Thanks for coming back to us, its great to hear that you have received the high levels of service that we are always striving for here at Fresh.We do work very closely with our panel of insurers to improve the products on offer and I have logged your feedback in support of this initiative.Kindest regards, The Fresh Home Insurance Team

Hi, Thank you for renewing your policy and sharing your feedback with us. It's great to hear you found the experience easy! Kindest regards, The Fresh Home Insurance Team

Hi William, Thank you for sharing your feedback with us. As a broker we perform checks at each renewal to ensure that we are offering the best price based on your insurance requirements.I am sorry that this is wasn't obvious from the invitation that we sent you but I am pleased to confirm that we are currently updating our communications to include things like this. With that in mind, I am hopeful you will see some positive changes when your policy next becomes due.Kindest regards,The Fresh Home Insurance Team

Hi,Thank you for sharing the positive experiences that you have had with our Service Team, this will be shared with for recognition.Kindest regards, The Fresh Home Insurance Team

Hi HenryThank you for taking the time to review your recent experience. It’s great to hear that you foundyour renewal call easy and straight forward.Kindest regards,The Fresh Home Insurance Team

Hi Nick I am sorry to hear that you had difficulty getting through to us. It was great to hear that despite this challenge, your experience with our team was a pleasant one. Your feedback is greatly appreciated and will be shared with the relevant business areas to support service improvements and praise where appropriate. Finally, I can confirm that your policy documents have been reissued and sent first class in today's post. Kindest regards, The Fresh Home Insurance Team