Fresh Insurance Services is no longer an active Feefo customer
Displaying all 920 reviews
Trusted Customer
4 years ago
Terrible could not get through to renew
Ben Richardson
Fresh Insurance Services
4 years ago
Hi,
We are really sorry to hear of the challenges you faced when trying to get through to the team. Your feedback has been shared with the relevant business areas to support improvements.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Great service, helpful representative and made the process very easy
Ben Richardson
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to review your recent experience. It’s great to hear that you found our Customer Service Specialist helpful and our processes straightforward and easy.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi
Thank you for taking the time to provide product feedback too. It’s great to hear that the cover provided meets your needs too.
Your feedback is greatly appreciated
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 24/02/2022
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MD
Mrs Linda Davies
4 years ago
What Mrs Linda Davies said about Fresh Insurance Services:
been with fresh for years, very happy with renewal quotes, but if not happy be sure to ring very helpful
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Linda
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service you have received helpful.
We appreciate your loyalty and look forward to serving you again.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Linda
Thank you for taking the time to provide product feedback too. It’s great to hear that you're very happy with the service you have received from The Fresh Home Insurance Team.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 01/03/2022
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MP
Mr Todd Peterson
4 years ago
What Mr Todd Peterson said about Fresh Insurance Services:
Hi Todd
Thank you for taking the time to review your recent experience. It’s great to hear that you found your experience with our Customer Service Specialist straightforward.
Your feedback is greatly appreciated
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Todd
Thank you for taking the time to provide product feedback too. Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 01/03/2022
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Trusted Customer
4 years ago
Very good, friendly and dedicated customer service on the phone, even if it took far too long queueing to get an answer. Person I spoke to went to some length to help us find a good deal. Good at...
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Ben Richardson
Fresh Insurance Services
4 years ago
Hi
We are sorry to hear that you had difficulty getting through to us and we are sorry that you had an issue with receiving your renewal invitation. It was great to hear that despite this challenge, your experience with our team was a pleasant one.
Your feedback is greatly appreciated and will be shared with the relevant business areas to support service improvements and praise where appropriate.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi,
Thank you for taking the time to provide your product feedback too. Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 22/02/2022
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MP
Mr John Putman
4 years ago
What Mr John Putman said about Fresh Insurance Services:
All OK No problems
Ben Richardson
Fresh Insurance Services
4 years ago
Hi John
Thank you for taking the time to review your recent experience. It’s great to hear that you didn't encounter any problems or issues when dealing with our Customer Service Specialist.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi John,
Thank you for taking the time to provide product feedback too. It’s great to hear that you found your experience with our Customer Service Specialist easy and straightforward too.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 20/02/2022
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MD
Mr John Draper
4 years ago
What Mr John Draper said about Fresh Insurance Services:
Great customer service and support,
Ben Richardson
Fresh Insurance Services
4 years ago
Hi John
Thank you for taking the time to review your recent experience. It’s great to hear that you received great customer service and support.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi John,
Thank you for taking the time to provide product feedback too. It’s great to hear that you found the premium competitive.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 20/02/2022
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MF
Mr Stephen Fitzhenry
4 years ago
What Mr Stephen Fitzhenry said about Fresh Insurance Services:
Hi Stephen
Thank you for taking the time to review your recent experience. It’s great to hear that you received excellent service and found the premium competitive.
Your feedback is greatly appreciated.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Stephen
Thank you for taking the time to review your product experience too. It’s great to hear that you also found our communication excellent too.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 17/02/2022
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MP
Mrs Rowan Priest
Kilmarnock, Scotland
4 years ago
What Mrs Rowan Priest said about Fresh Insurance Services:
Friendly, informative, knowledgeable advice and staff. As a BISF housing owner is reassuring to have this insurance. Uncomplicated.
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Rowan
Thank you for taking the time to review your recent experience. It’s great to hear that you found the service that you received friendly and informative.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Rowan
We are sorry to hear that you had difficulty getting through to us. It was great to hear that despite this challenge, your experience with our team was a pleasant one.
Your feedback is greatly appreciated and will be shared with the relevant business areas to support service improvements and praise where appropriate.
Kindest regards,
The Fresh Home Insurance Team
Date of purchase: 13/02/2022
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MS
Mr Anthony Shardlow
4 years ago
What Mr Anthony Shardlow said about Fresh Insurance Services:
It was simple to renew.The person I spoke to was very amiable.
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Anthony
Thank you for taking the time to review your recent experience. It’s great to hear that you found our Customer Service specialist amiable and our renewals process simple.
Kindest regards,
The Fresh Home Insurance Team
Product reviews
Ben Richardson
Fresh Insurance Services
4 years ago
Hi Anthony
Thank you for taking the time to provide product feedback too. It’s great to hear that you found our product competitive.
Kindest regards,
The Fresh Home Insurance Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
