How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Freedom Insurance Services Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/freedom-insurance-services-ltd | Feefo

Displaying all 2,207 reviews

Trusted Customer

9 years ago

Date of purchase: 21/08/2016

I have used freedom on anumber of occasions, i find it reassuring at holiday times to…

I have used freedom on anumber of occasions, i find it reassuring at holiday times to know that i am covered during my break , however i have noticed significant increased charging for the service ...

Read all

Freedom Insurance Services Ltd

9 years ago

Good afternoon, this information is very helpful and I thank you for the time you took giving it to us. Looking at the details on our system, the increase in price in this case is because the trip is for a longer period of time - a factor that does have impact on our premiums. We are very happy to hear that you are a returning customer and that we have been able to reassure you on your trips. Tom

See full customer review

Trusted Customer

9 years ago

Date of purchase: 21/08/2016

Questions about pre existing medical conditions were simple and easy to understand and answer. Quote…

Questions about pre existing medical conditions were simple and easy to understand and answer. Quote was obtained quickly...would definetly recomend to others.

See full customer review

Trusted Customer

9 years ago

Date of purchase: 21/08/2016

Very straight forward

See full customer review

Trusted Customer

9 years ago

Date of purchase: 19/08/2016

Always very easy to obtain on line, however the proof of how good a company…

Always very easy to obtain on line, however the proof of how good a company is can only really be assessed if you need to make a claim

See full customer review

Trusted Customer

9 years ago

Date of purchase: 18/08/2016

I found the web site to be easy to complete also helpful staff at the phone…

I found the web site to be easy to complete also helpful staff at the phone centre.

See full customer review

Trusted Customer

9 years ago

Date of purchase: 16/08/2016

Easy application and covers my pre-existing conditions. Highly recommended.

See full customer review

Trusted Customer

9 years ago

Date of purchase: 16/08/2016

Very easy to use online screening. Little confused about having to ring afterwards to confirm…

Very easy to use online screening. Little confused about having to ring afterwards to confirm my medical conditions are covered?

Freedom Insurance Services Ltd

9 years ago

Good morning, thank you for answering my call just now and I'm glad I was able to help. Tom

See full customer review

Trusted Customer

9 years ago

Date of purchase: 14/08/2016

Really good. Bit of a hic up but that was the payment machine but other…

Really good. Bit of a hic up but that was the payment machine but other wise was really easy to follow and a good price

See full customer review

Trusted Customer

9 years ago

Date of purchase: 13/08/2016

Booked a single trip insurance on line. Easily completed health form re 2 existing problems…

Booked a single trip insurance on line. Easily completed health form re 2 existing problems and quoted instantly. Not sure how competitive their premium was but company was suggested by PKD (kidney)...

Read all

See full customer review

Trusted Customer

9 years ago

Date of purchase: 12/08/2016

Used them on previous trips, excellent service and reasonable price. Quick to buy on line.…

Used them on previous trips, excellent service and reasonable price. Quick to buy on line. Spoke to someone in the week who was more than helpful and friendly. Thank you so much.

See full customer review

Not received a review invite?

About Freedom Insurance Services Ltd

Freedom Insurance Services Ltd was formed in 2002 as one of the first companies in the UK to develop a specialist travel insurance policy for people living with pre-existing medical conditions. Our mission is to provide great customer service and we strive to help people get the cover they need so they can enjoy their holiday. Freedom Insurance Services Limited is registered in England number 4399749. Freedom Insurance Services Limited is authorised and regulated by the Financial Conduct Authority, reference number 306536.

Read all

01223446914

Freedom House, 58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom