Merchant Logo

Frank Innes Estate Agents Reviews

Rated
Excellent

A highly experienced Sales and Lettings Agent, helping people move since 1932.

Service
4.5
/5

5

4

3

2

1

143

31

9

5

10

198

ratings over the past year

Displaying all 535 reviews
JG
Jim Greensmth
Nottingham
9 years ago
Date of purchase: 25/04/2016
What Jim Greensmth said about Frank Innes Estate Agents:
The service seems to be getting Progressively worse
The mangement is very poor the monthly statement have been wrong and required adjustment. Sub contracts advised that a tap need replacing and subsequently found only to be a leak. gas safety...

Read all
SI
sindy
chesterfield
9 years ago
Date of purchase: 05/05/2016
What sindy said about Frank Innes Estate Agents:
Feebie and Sian were very good
Merchant Logo
Rebecca
Frank Innes Estate Agents
9 years ago
Hey, I just wanted to say a really big thank you for leaving this review for 2 of our members of staff so that we can pass on that they have done a good job! We look forward to working with you, kind regards and best wishes Bex :)
DJ
David Jennings
Derby
9 years ago
Date of purchase: 15/04/2016
What David Jennings said about Frank Innes Estate Agents:
Great service from guys who know what they're doing! I would thoroughly recommend!
I would thoroughly recommend Frank Innes Lettings. As a landlord, they had a number of tenants lined up to view my property immediately meaning I was able to quickly find a new tenant. They handled...

Read all
Merchant Logo
Claudia
Frank Innes Estate Agents
9 years ago
Hi and thank you for your positive review :) I appreciate the time you have taken to let us know! Thank you again Claudia 
SO
Sold
Ibstock
9 years ago
Date of purchase: 27/04/2016
What Sold said about Frank Innes Estate Agents:
Neither good nor poor... More 'mediocre'
Our initial contact was excellent but dipped massively once on the market. We had to push for reports, only really getting the best out of you once out of the 12 week sole agent period and once we...

Read all
Trusted Customer
9 years ago
Date of purchase: 06/05/2016
Very professional, always on the ball and achieved a good price for my property.
Trusted Customer
9 years ago
Date of purchase: 14/04/2016
Quick results
IT problems prevented prompt listing but the property was still let quickly
Merchant Logo
Rebecca
Frank Innes Estate Agents
9 years ago
Hello, I am really sorry to hear about the IT problems that were encountered however I am glad to hear that your property was still let quickly. Thank you so much for taking the time to provide this valuable feedback as we really appreciate it and can look at improving the service going forward. Best wishes for the future. Bex :)
WH
Wendy Hewitt
Arnold
9 years ago
Date of purchase: 22/04/2016
What Wendy Hewitt said about Frank Innes Estate Agents:
Friendly and communicative
Valuation done by Richard. Filled me with confidence and far outshine the other two estate agents. Very efficient.
SC
Simon C
West Bridgford
9 years ago
Date of purchase: 11/03/2016
What Simon C said about Frank Innes Estate Agents:
Very good service
Dealt with Sharon for our sale, Sharon was efficient and helpful despite a very slow purchaser holding us up. Overall I was happy with FI and would use them again
CL
Clare
Leicester
9 years ago
Date of purchase: 08/04/2016
What Clare said about Frank Innes Estate Agents:
10 out of 10 service
We received an Excellent service by frank innes. They were always there to help with any queries we had and dealt with them efficiently. I would highly recommend them if you were considering selling...

Read all
Trusted Customer
9 years ago
Date of purchase: 29/03/2016
Dealing with Frank Innes is painful.
The split between Countrywide and Frank Innes means that there is no continuity in the property management. And the most common answer is we don't deal with that aspect... There has been no property...

Read all
Merchant Logo
Claudia
Frank Innes Estate Agents
9 years ago
Thank you for providing this feedback and as I understand you do not wish to discuss any further, feel free to contact me on 01623 88 55 33 if you have any queries. Many thanks Claudia 
About Frank Innes Estate Agents
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Read all
6 Caldecotte Lake Business Park, Caldecotte Lake Drive, Milton Keynes, Bedfordshire, MK7 8JT, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Frank Innes Estate Agents
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.