Products were ordered and a slight reduction in price was given. However a quote for the gastronome pans, which were queried about at the end of last week has still yet to be e-mailed to me.
Tim
Foster Fridge
8 years ago
Dear Madam,
Thank you for your feedback, it is appreciated. Shelves and pans are not supplied with blast chillers as standard and there are multiple pan depths available which need to be specified depending on your cooking requirements and the models purchased. I apologise however for the time taken to get the information to you. I will pass this on to my colleagues so this can address this going forward and approved upon.
Thank you once again for your purchase and taking the time to come back to us with feedback.
Kind regards
Tim
Foster-Fridge.com
Product reviews
Tim
Foster Fridge
8 years ago
Dear Madam,
Thank you for taking the time to come back to us with product feedback, it is appreciated. We take your points onboard regarding the pricing and I will pass this on to my colleagues.
As you have mentioned, however, these units are commercial blast chillers and designed and built for the rigours of heavy commercial usage. They are also built to Foster's high-quality standards. The models purchased are from the more competitively priced Foster Xtra blast chiller range however as with all Foster units the quality is kept at a high standard in keeping with the brand and as such it does mean they will not always be the cheapest in the marketplace. However, they should serve you well.
We do appreciate your honest appraisal, it helps us develop and feedback this useful information to the factory.
Kind regards
Tim
Foster-Fridge.com
Date of purchase: 08/01/2018
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8 years ago
What Trusted Customer said about Foster Fridge:
good service
Tim
Foster Fridge
8 years ago
Hi Andrew,
Thank you for your feedback and the 5-star rating. We appreciate you taking the time to do this. It goes a long way and helps us develop as a team and business.
If you need any help in the future, please do not hesitate to contact us,
Kind regards
Tim
Foster Fridge
Product reviews
Tim
Foster Fridge
8 years ago
Hi Andrew,
Thank you for the parts feedback. This helps us a great deal, we will pass on your information and score to the parts department.
All of this information is invaluable to us, thank you.
Kind regards
Tim
Foster Fridge
Date of purchase: 15/11/2017
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Foster Fridge:
Very professional and very good customer service
Tim
Foster Fridge
8 years ago
Dear Payman,
Thank you for taking the time to leave us feedback, it is very much appreciated. We're pleased you were happy with the service received, this will be fed back to my colleagues and goes a long way to helping us monitor our service levels to make sure it is as it should be.
If we can help you with anything in the future please do not hesitate to contact us.
Kind regards
Tim
Foster-Fridge.com
Product reviews
Tim
Foster Fridge
8 years ago
Dear Payman,
Thank you for the feedback. We're always pleased to receive a 5-star review. With regards to the pricing, we are not directly responsible for the price setting but we will feed this back to the Foster parts department for them to review.
Kind regards
Tim
Foster-Fridge.com
Date of purchase: 04/10/2017
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8 years ago
What Trusted Customer said about Foster Fridge:
The product and price was good, customer did order after stock clearance put the delivery was only a few weeks later
Emma
Foster Fridge
8 years ago
Hi Richard,
Thank you for taking the time to leave feedback, it is appreciated. It's very useful to us and helps us steer the company and keep a check on our service levels.
If you need anything further assistance please do not hesitate to contact us.
Kind regards
Emma
Foster-Fridge.com
Product reviews
Emma
Foster Fridge
8 years ago
Hi Richard,
Thank you for taking the time to leave product feedback, it is appreciated. It's very useful as it helps us get a better understanding of the end users thoughts towards the products, thank you.
Excellent service, really helpful staff over the phone and quickly dispatched.
Emma
Foster Fridge
8 years ago
Hi David,
Thank you for taking the time to leave us feedback, it is appreciated and goes a long way in helping us. Independent customer reviews are a great guide for us and our other customers, it really is valuable to all concerned.
We're glad to see you were happy with the service and hope we can assist you again in the future.
Kind regards
Tim Foster-Fridge.com
Product reviews
Emma
Foster Fridge
8 years ago
Hi David,
Thank you for the parts feedback, it's very important to us, we appreciate you taking the time to do this and we're glad you were happy with the parts and service received.
Excellent service from the very first phone call to the unit being delivered on time
Emma
Foster Fridge
8 years ago
Dear Nick,
Thank you for the review, we appreciate you taking the time out of your day to give us feedback. It goes a long way to helping us develop as a company and team. It's also nice to hear you were pleased with service received, it's great to know we are getting it right.
Thank you.
Regards,
Tim foster-fridge.com
Product reviews
Emma
Foster Fridge
8 years ago
Dear Nick,
Thank you for you leaving a product review, it's very helpful and allows us and other customers to get a 'real world' view of the product and how they perform.
This information is invaluable to us, thank you.
Regards
Tim foster-fridge.com
Date of purchase: 10/07/2017
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Feefo Verified
8 years ago
Quality service with a Quality product.
Emma
Foster Fridge
8 years ago
Dear Sir,
Thank you for taking the time to leave a review, it's appreciated and very helpful to us as a company and our development. We're pleased to hear you were happy with the service and product you received.
If you need any help with your refrigerator or anything else going forward please do not hesitate to contact us.
Excellent Service, our order was time critical and Tim Taylor in sales was extremely helpful and efficient and our order was with us as promised!
Emma
Foster Fridge
8 years ago
Hi,
Thank you for you for taking the time to leave a review, it is appreciated. We're glad we could turn things around quickly enough for you and pleased you were happy with the service received. Your feedback goes a long way to helping us develop as a company, thank you.
If you need any help or advice in the future please do not hesitate to contact us.
From the start of the purchase to the delivery all went better than hoped and the service provided was very efficient. It makes want to se Fosters again no problem.
Emma
Foster Fridge
8 years ago
Hi Andy,
Thank you for taking the time to leave us feedback, we appreciate it. This helps us develop so it is important for us to get us much feedback as possible so we can steer our company and the team in right direction. We're really pleased to hear you were happy with the service received, thank you.
If you need any help in the future please do not hesitate to contact us.
Kind regards
Tim Foster Fridge
Product reviews
Emma
Foster Fridge
8 years ago
Hi Andy,
Thank you for the feedback, we appreciate you taking the time to send us this. It's very helpful to us a company so we can monitor our customer's thoughts on the equipment, it is also valuable information for other perspective customers.
If you need any assistance in the future please do not hesitate to contact us.
excellent service. Staff friendly and very helpful. Quick delivery. Product excellent quality, exactly what we wanted
Emma
Foster Fridge
9 years ago
Dear Maureen,
Thank you for taking the time to leave us feedback, it's appreciated. It's great to hear you were happy with the service and good to know we're offering the correct service levels. It really does help us develop as a team and a company.
Thank you once again and if there is anything we can help with in the future, please do not hesitate to contact us.
Kind regards
Tim Foster-Fridge.com
Product reviews
Emma
Foster Fridge
9 years ago
Dear Maureen,
Thank you for leaving us product feedback. This is invaluable to us as it aids us in monitoring our suppliers and the quality of the products and parts being produced and supplied.
Customer feedback is always the best gauge, so thank you for taking the time to reply.
Foster Fridge are suppliers of industry leading commercial refrigeration equipment. From upright refrigerators and freezers to blast chillers and coldrooms. Covering all your cold storage requirements.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Foster Fridge are suppliers of industry leading commercial refrigeration equipment. From upright refrigerators and freezers to blast chillers and coldrooms. Covering all your cold storage requirements.
