How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,284 reviews

Trusted Customer

Feefo Verified

Jersey

6 years ago

Uploaded media

View all media (1)

What Trusted Customer said about FlyDirect:

A very well organised holiday with direct flights to a great apartment at a reasonable price.

Eleanor

FlyDirect

6 years ago

Thanks for reviewing your holiday with FlyDirect. We’re glad that you were happy with your direct holiday package. We hope to see you travel again with us in the future.

Date of purchase: 09/11/2019

Trusted Customer

Feefo Verified

6 years ago

It was a very well organized experience and we had a lovely time

Product reviews

Date of purchase: 02/11/2019

Trusted Customer

Feefo Verified

6 years ago

Great direct service

Great service

Eleanor

FlyDirect

6 years ago

Thanks for reviewing your FlyDirect holiday. It's great to hear that you enjoyed the flight and the hotel, hopefully we will see you travel again with us in the future!

Product reviews

Date of purchase: 02/11/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about FlyDirect:

There was no delays,flight was on time and very pleasant ,very satisfied indeed .Exellent.

Product reviews

Date of purchase: 02/11/2019

Trusted Customer

Feefo Verified

Jersey

6 years ago

What Trusted Customer said about FlyDirect:

FlyDiect Making it Easier

It is so easy getting on a plane in Jersey and just over 2 hours later landing in Malaga , no stress of a U.K. airport . Good service onboard as well

Eleanor

FlyDirect

6 years ago

Many thanks for your feedback. We’re glad you found our flights to be a good alternative to flying through the UK and were happy with the service. We hope to see you travel with us again in the near future.

Product reviews

Date of purchase: 26/10/2019

Trusted Customer

Feefo Verified

6 years ago

excellent throughout all flights on time

Eleanor

FlyDirect

6 years ago

Thanks for your feedback. We're glad you were happy with both our fligts and resort, which had great transport connections for you! We hope to see you travel again with us in the near future.

Product reviews

Date of purchase: 26/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about FlyDirect:

One less suitcase in the world....

We were told 10kg hold luggage for our daughter. Got to airport, no hold luggage allowed for daughter. Had to empty her case into others and throw away the suitcase. Have flown with Flydirect...

Rebecca Evans

FlyDirect

6 years ago

Many Thanks for your feedback. We're so sorry to hear about the problem with your daughter's luggage, and will contact you directly to discuss further.

Product reviews

Date of purchase: 26/10/2019

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about FlyDirect:

Totally hassle-free

Eleanor

FlyDirect

6 years ago

Many thanks for your feedback, we're glad you found our service hassle free and hope you enjoyed the rest of your holiday. We hope to see you travel with us again in the future!

Product reviews

Date of purchase: 26/10/2019

Trusted Customer

Feefo Verified

jersey

6 years ago

What Trusted Customer said about FlyDirect:

excellent

this is the third holiday I have taken with fly direct and have found the service from first contact to be very good

Eleanor

FlyDirect

6 years ago

Many thanks for reviewing your recent trip with us. We're glad to hear that you've found our service to a high standard and that the hotel met your expectations. Hopefully we'll see you fly with us again in the future!

Product reviews

Date of purchase: 26/10/2019

Trusted Customer

Feefo Verified

6 years ago

Easy Flying

I love the direct flights , saves so much time on your holiday instead of flying to London to connect

Eleanor

FlyDirect

6 years ago

Thanks for reviewing our service! It's great to hear that you enjoy our direct flights, we'd love to have you travel with us again in the future.

Product reviews

Date of purchase: 19/10/2019

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

MS TropicanaMore reviews of this productView product websiteThey were really lovely and very welcoming- my only criticism was the twin bed experience wasn’t fabulous.

Hotel SiroccoMore reviews of this productView product websiteGood size rooms, clean hotel, wide choice of food options.

Sol Don MarcoMore reviews of this productView product websiteGreat hotel,although staff could off been a bit friendlier to all inclusive customers.

COSTA DEL SOLMore reviews of this productView product websiteWe only used the flights but it’s a great way to get to some later summer sun

Andalucia PlazaMore reviews of this productView product websitecomfortable room on floor 5 overlooking the pool balcony full of sunshine from noon to dusk great location for buses to Marbella and 25 minute walk to Puerto Banus Food good

COSTA DEL SOLMore reviews of this productView product websiteFlying direct saves time, and with a young daughter makes travelling much easier.

COSTA DEL SOLMore reviews of this productView product websiteDon't like the coast so went inland

SMY Costa del SolMore reviews of this productView product websiteit is rated a four star hotel and we found it lived up to its rating the room was very good and the position of the hotel excellent the food was repetitive but always fresh and tasty.

COSTA DEL SOLMore reviews of this productView product websiteSun , Sun , Sun Fabulous Spain !

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?