As this was the first direct flight to Majorca due to COVID-19, their were a couple of issues prior to departure that were handled expertly by the Fly Direct team.
Rebecca Evans
FlyDirect
5 years ago
Many Thanks for taking the time to leave such lovely feedback.
Thank you so much FlyDirect for your professionalism, helpfulness, friendliness and great organisation, everything ran very smoothly on the first direct flight to Mallorca. Thank you for the BA...
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Lydia Smith
FlyDirect
5 years ago
Thank you for your great feedback! We look forward to welcoming you on another FlyDirect holiday soon!
The big let down was the fact that no one was present at the check-in for the return flight. As a result we waited 1hr and 45 minutes to be checked in. I personally had to explain to the check-in...
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Rebecca Evans
FlyDirect
5 years ago
Many Thanks for your feedback. We apologise for the delayed check in on return which was an unexpected teething problem with our first flight of the year and has now been solved. We hope it did not detract from a pleasant holiday in Majorca.
The flights were by BA Cityflyer were excellent, plenty of legroom, plane nice and clean. We ended up in a different hotel, which we were told was adult only but it wasn’t- not a massive problem....
With everything being so uncertain, I was provided with clear information to enable me to understand requirements for travelling to Majorca and back home again.
Lydia Smith
FlyDirect
5 years ago
Thank you for the feedback, it's always nice to know that we're doing a good job!
Excellent flight with BA, loads of legroom, clean plane and prompt departure and arrival, everything went very smoothly, cannot fault from start to finish.
Lydia Smith
FlyDirect
5 years ago
Thank you for recommending us, we're so glad you enjoyed the flight and holiday!
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.