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FlyDirect Reviews

https://www.flydirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.5
/5

5

4

3

2

1

317

91

19

1

2

430

ratings over the past year

Displaying all 2,551 reviews
Trusted Customer
10 years ago
Date of purchase: 08/02/2014
The service at Jersey was fantastic, as usual, with the flight on time and even…
The service at Jersey was fantastic, as usual, with the flight on time and even arrived early on 13th Aug. However upon arrival at Palma it took 1.5 hours to get the bags as after a lengthy delay the...

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Trusted Customer
10 years ago
Date of purchase: 26/06/2014
flights good, good seats on plane, but had to use credit card to buy a…
flights good, good seats on plane, but had to use credit card to buy a coffee
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Trusted Customer
10 years ago
Date of purchase: 08/03/2014
Was good as didn't have to fly to London and wait for a connecting flight…
Was good as didn't have to fly to London and wait for a connecting flight and was impressed with the service
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Trusted Customer
10 years ago
Date of purchase: 12/07/2014
On time very comfortably spaces on in seating aircraft Crew very helpful smiley Efficient…
On time very comfortably spaces on in seating aircraft Crew very helpful smiley Efficient service .. Clean plane All in all excellent service Long may it continue
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Trusted Customer
10 years ago
Date of purchase: 04/07/2014
13 hour delay outward bound and missed the flight inward bound because there were no…
13 hour delay outward bound and missed the flight inward bound because there were no announcements on the board to say go to gate, boarding or last call. We had to buy new flights home with easy jet.
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Fly Direct
FlyDirect
10 years ago
FlyDirect have forwarded correspondence to all passengers affected b the delay on the outward journey which was due to a technical problem with the aircraft. With regard to missing your return flight FlyDirect had no other passengers that missed the flight therefore we would assume that the correct details were shown on the boarding cards and the Airport Information Boards. Many Airports no longer announce a call for the flight. Prior to your luggage being offloaded there would normally be a call put out for you. Yours sincerely Celine Bentley Customer Services Manager
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Trusted Customer
10 years ago
Date of purchase: 19/02/2014
Efficient and professional
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Trusted Customer
10 years ago
Date of purchase: 19/03/2014
Only not excellent as I had to hold for along time when I called to…
Only not excellent as I had to hold for along time when I called to pay the remaining holiday sum.
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Trusted Customer
10 years ago
Date of purchase: 16/01/2014
One suggestion: In the "Arrival at Palma Airport" paperwork There was no mention that the…
One suggestion: In the "Arrival at Palma Airport" paperwork There was no mention that the "Hotel Beds" desk was in fact the "TUI" desk between isles 6 and 7. There is no desk headed up "Hotel Beds &...

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Trusted Customer
10 years ago
Date of purchase: 10/06/2014
No problems a bit confusing at arrivals at Mallorca airport but soon sorted
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Trusted Customer
10 years ago
Date of purchase: 14/01/2014
Great holiday
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About FlyDirect
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
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Heron House, Jersey Airport, Jersey, Jersey, JE1 1BW, Jersey
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About FlyDirect
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.