How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

FlyDirect Reviews

Displaying all 3,284 reviews

Mr F Brady

Feefo Verified

5 years ago

What Mr F Brady said about FlyDirect:

Very smooth from start to finish , no issues

Flights on time , check in straightforward, BA flight and service excellent

Gina Stabler

FlyDirect

5 years ago

Thank you very much for your positive feedback regarding your holiday to Majorca and the FlyDirect experience with our partners at British Airways.

Product reviews

Date of purchase: 11/09/2021

Trusted Customer

Feefo Verified

5 years ago

Excellent team work

Everything was so well organised . Even to people getting off the plane in small batches . Brilliant idea why this was never done before on other airlines ? Makes life so much easier .

Gina Stabler

FlyDirect

5 years ago

Thank you very much for your kind words, we are glad you enjoyed you direct flights from Jersey with our partners at BA CityFlyer, we look forward to welcoming you on future trips

Product reviews

Date of purchase: 11/09/2021

Trusted Customer

Feefo Verified

5 years ago

Great Direct Flight

Comfortable plane, on time, quiet, good service - DIRECT from Jersey was great.

Gina Stabler

FlyDirect

5 years ago

Thank you for your comments, we are glad that you enjoyed our FlyDirect services to Spain!

Product reviews

Date of purchase: 11/09/2021

Miss B Knight

Feefo Verified

Jersey

5 years ago

What Miss B Knight said about FlyDirect:

FlyDirect - excellent company

Excellent service from the FlyDirect staff. From booking, keeping us well informed before flying out and returning, to excellent accommodation. Great job

Gina Stabler

FlyDirect

5 years ago

Thank you very much for your kind words we are glad you had a nice holiday in Majorca and enjoyed the service provide by the FlyDirect team. We look forward to welcoming you back on another trip in the near future.

Product reviews

Date of purchase: 04/09/2021

Trusted Customer

Feefo Verified

5 years ago

Really efficient

Gina Stabler

FlyDirect

5 years ago

Thank you for your feedback we are glad you enjoyed the FlyDirect service to Spain

Product reviews

Date of purchase: 04/09/2021

Mrs T Makin

Feefo Verified

St Brelade

5 years ago

What Mrs T Makin said about FlyDirect:

The flight it self was fine, just very disappointed with our Hotel choice. We had to complain twice about ants in our room and I believe other guests had the same problem. The food choice was very...

Gina Stabler

FlyDirect

5 years ago

Thank you for your feedback regarding the flights and service we provided, I understand you have already contacted our customer services team regarding the hotel feedback and we will be taking this up with our partners in Spain.

Product reviews

Date of purchase: 04/09/2021

Trusted Customer

Feefo Verified

5 years ago

EXCELLENT SERVICE & FLIGHT

The direct flight to Mallorca this year was the best it has ever been, please try and keep the BA flights as they were wonderful. The fly direct staff when booking were excellent and very helpful and...

Gina Stabler

FlyDirect

5 years ago

Thank you for your kind words we are glad you enjoyed the service provided by FlyDirect in partnership with British Airways and we look forward to welcoming you on a future trip to Spain.

Product reviews

Date of purchase: 04/09/2021

Trusted Customer

Feefo Verified

5 years ago

The only problem we had was filling out the Q R paperwork , Think in the email sent to us from fly direct they could have given us a few pointers when questions were asked about countries and...

Gina Stabler

FlyDirect

5 years ago

Thank you for your feedback, we are glad we could assist with the questions regarding the Spanish arrival forms and we are glad you had a good trip away.

Product reviews

Date of purchase: 04/09/2021

Trusted Customer

Feefo Verified

5 years ago

Great organisation, seemless travel experience and great travel times for these direct flights.

Gina Stabler

FlyDirect

5 years ago

Thank you for your comments we hope to welcome you on a future FlyDirect service.

Date of purchase: 04/09/2021

Mr J Westwater

Feefo Verified

5 years ago

What Mr J Westwater said about FlyDirect:

Whole experience was smooth and pleasant. Travel hassle free, hotel great.

Yes, I would use them again and certainly would recommend to friends. Flights, transfers and hotel were all very good.

Gina Stabler

FlyDirect

5 years ago

Thank you for your kind words, we are glad you had a lovely time away in Majorca.

Product reviews

Date of purchase: 04/09/2021

Not received a review invite?

View all media (187)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

FlyDirect Reviews

MAJORCAMore reviews of this productView product websiteI had no problems from booking to return from holiday

HSM Sandalo BeachMore reviews of this productView product websiteNot one of the best Hotels . Very loud music around the pool area not necessary. Sadly the swimming pool didn’t open until 9 am . The lights in the room where placed in the wrong position if you...Read more

MAJORCAMore reviews of this productView product websiteKnow Mallorca (correct your spelling) well, always enjoy going back.

GRUPOTEL MARITIMOMore reviews of this productView product websiteFantastic hotel & staff. All the staff were lovely, helpful & fun to deal with. The hotel is lovely with two big pools & a separate kiddies pool. Big rooms which were kept very clean. Great selection...Read more

MAJORCAMore reviews of this productView product websiteFlight quick and easy. Price quite but understand due to pandemic.

Blue Sea Club MarthaMore reviews of this productView product websiteThis Hotel is definitively not a 4 star hotel, we were very disappointed with our choice. We had to complain twice about ants in our room and I believe other guests had the same problem. The food...Read more

MAJORCAMore reviews of this productView product websiteYes you pay a little more but it’s for the convenience of going direct.

Zafiro PalmanovaMore reviews of this productView product websiteThe hotel was really good .

Tomir Portal SuitesMore reviews of this productView product websiteClean, comfortable and with very friendly staff. Will happily return again for a longer stay.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?