FlyDirect Reviews

Thank you for taking the tine to review your experience with Fly Direct. We're so glad to hear that you enjoyed your holiday and found our services helpful. It's always great when we can help guests make the most of their time away. We hope to assist you again in future adventures!

Thank you for taking you time to write this review. We're sorry to hear about the issues with your transfer. Our transfers are provided by Destination Services, who are a section of TUI. We're trying to establish why you weren't picked up. If you have a receipt for your transfer, please forward it to us and we'll arrange a refund. We hope that this didn't stop you from having a pleasant holiday :)

Big thank you for the 5-star review :) We're so glad you had a great time in Tenerife and everything unfolded smoothly. We always do our best to make our clients' life easy by taking the the weight of organising the holiday off their shoulders and leaving for them the fun bit, which is to enjoy!

Thank you for positive feedback Mr. Smith. We're pleased that our direct service from Jersey to Tenerife lived up to your expectations. In order to provide a first class service, our partners have to be first class too :) We hope to see you flying again with us to Tenerife or any other destination we have in store.

Thank you so much for your review. Yes, agreed! That would be ideal, we're already looking into it for future programs :) However, your holiday would be less than six days if you weren't travelling direct.

Thank you for taking the time to review us. We're so glad your holiday went smoothly and you enjoyed from start to finish your stay in Tenerife. Looking forward to helping you again in the near future!

Thank you for the feedback. We truly understand your frustration and we're sorry that you didn't have a great experience flying with our partners at Smartwings :( Your issue has already brought to our partner's attention and we can guarantee that this won't happen again. On a positive note, we're really pleased you appreciate our direct services to Spain :)

Thanks for your 5-star review! Happy clients, like it should be :)

Thank you for you review. We couldn't agree more with flying direct and avoiding changing airports, specially in these times. We're happy to hear that you escaped the Jersey's blues and enjoyed the Tenerife's winter sunshine :)

Dear Mr. Simon, we appreciate the feedback and we're truly sorry that you didn't have a great experience flying with our partners at Smartwings. We understand your frustration, however we also understand that COVID-19 has forced many hospitality businesses to cut off services that before were complimentary. This has been said, we hope you enjoyed your stay in Tenerife!