Firstly -= the very pleasant manner shown by the lady taking my order .
She gave good advice, grasped immediately what I was hoping to buy, ,
and that's precisely what my dear sister in law...
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FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
It was the first time I have used them, the flowers and chocolates were delivered the same day to a friend who was delighted I would certainly use them again.
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
Very polite and courteous. Helped with the decision as to what to send. Delivery very quick. Flowers beautiful. Very pleased with everything and I would definitely recommend them
FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
My friend sent me a picture of the flowers when they arrived & they looked lovely but to be honest not very big! I expected for fifty pounds a little more wow!!
FSD Customer Service
Flowers Same Day
2 years ago
Hello
I am very sorry to hear you are not happy, please send us a photo to customerservice@flowerssameday.co.uk and I will look into this for you.
Kind Regards
Katy
Customer Care
First class service, staff polite and i didnt feel pressurised into buying anything more than l had chosen, we stay in Edinburgh so needed to find an outlet near to where my sisterinlaw stay's,...
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FSD Customer Service
Flowers Same Day
2 years ago
Hello,
Thank you for taking the time to leave us a review.
We really appreciate it
Kind regards,
Katy
Customer Care
The delivery was as promised, very impressed but very disappointed with the arrangement that was delivered, not as full or varied as the online picture promised. I realise that flowers available vary...
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FSD Customer Service
Flowers Same Day
2 years ago
Hello Pat
I am very sorry to hear you are not happy, I think the review has been left before I spoke with you this morning, So hopefully I have rectified the issue for you.
Kind Regards
Katy
Customer Care.
Trusted Customer
2 years ago
Thank you, Katy, yes you have rectified the situation. I appreciate your prompt response and positive offer. When I ordered, I would have preferred to speak to a florist but the florist was busy on another call and I had to go out, which is why I ordered online.
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have over 30 years of experience arranging flower deliveries for our customers for all occasions. As a trading partner of Interflora, we can arrange your flower delivery to over 25,000 delivery locations in the UK and Ireland via their network of over 800 local florists and flower shops.