The web site was easy to use & quick to work. Lots of choice.i washappy when I first orderd but that changed when I received my order.
Flowers Direct
Flowers Direct
12 years ago
As an apology for the poor quality bouquet and the non delivery of chocolates I have arranged for a re-delivery of the flowers and the chocolates for delivery a.s.a.p. Please do not hesitate to contact us if we can be of further assistance.
Kind regards,
Joe
Flowers Direct Contact Centre Advisor
I wasn't impressed, I ordered the flowers because I wasn't home for my grans 60th birthday and they didn't arrive because their records said I had already receipved them. Then when they finally...
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Trusted Customer
7 years ago
Date of purchase: 30/03/2012
Delivered on the requested day, but not until late in the evening!
one delivery was one wrong date and poor quality. Have been promised a replacement bouqet but nothing yet.
Flowers Direct
Flowers Direct
13 years ago
Thank you for your feedback. We are sorry to learn of your disappointment with your order. Having looked at your account I can see that the replacement bouquet was delivered successfully. Again please accept our sincere apologies for any disappointment caused.
Customer Care Team
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.