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Flowers Direct Reviews

http://www.flowersdirect.co.uk
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Displaying all 17,156 reviews
Trusted Customer
6 years ago
Date of purchase: 08/05/2013
Having used Flowersdirect in the past and have lovely feedback about the flowers; I was…
Having used Flowersdirect in the past and have lovely feedback about the flowers; I was more than happy to spend the extra and use them again. Sadly due to there being no local florist available the...

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Trusted Customer
6 years ago
Date of purchase: 06/04/2013
Flowers were said to be delivered within "2 working days" ordered on a Sunday to…
Flowers were said to be delivered within "2 working days" ordered on a Sunday to be delivered on Tuesday, did not arrive until the following Saturday, absolutely disgraceful!
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Flowers Direct
Flowers Direct
12 years ago
Thank you for your feedback, it is much appreciated. I am sorry to hear of the late delivery that you experienced and would like to offer my sincere apologies. If you would like to discuss this further I would be grateful if you could contact us at your earliest convenience either by calling us on 0844 375 1447 or by emailing us at sales.enquiries@flowersdirect.co.uk Kind regards Alan Flowers Direct, Customer Services
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Trusted Customer
6 years ago
Date of purchase: 17/04/2013
GOOD PROMPT SERVICE
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Trusted Customer
6 years ago
Date of purchase: 07/04/2013
Flowers direct had to use an external supplier and kept me informed all the time,…
Flowers direct had to use an external supplier and kept me informed all the time, giving me the option to cancel should I have wished.
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Trusted Customer
6 years ago
Date of purchase: 08/03/2013
Unable to use discount code, unable to get help form customer service...gave up and placed…
Unable to use discount code, unable to get help form customer service...gave up and placed order anyway but system allowed me to order item which was not available. Alternative sent which was ok....

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Flowers Direct
Flowers Direct
12 years ago
Good afternoon Please accept our sincere apologies for the recent service you have had from Flowers Direct. If you wish to discuss this further please contact us via email sales.enquiries@flowersdirect.co.uk or contact us on 0844 375 1447 Thanks and Kind Regards Danielle Flowers Direct Customer Services
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Trusted Customer
6 years ago
Date of purchase: 15/03/2013
Courier left flowers outside all day no card left, do not read delivery notes bad…
Courier left flowers outside all day no card left, do not read delivery notes bad service
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Flowers Direct
Flowers Direct
12 years ago
Please accept my sincere apologies for the poor service you have received on this occasion. If you wish to take any further action, please give us a call on 0844 375 1447 or send an e-mail to sales.enquiries@flowersdirect.co.uk. Thank you for taking the time to offer us feedback, it is very much appreciated. Kind regards, Tom, Flowers Direct Customer Services
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Trusted Customer
6 years ago
Date of purchase: 31/03/2013
Good service when other cometitors were not
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Trusted Customer
6 years ago
Date of purchase: 15/03/2013
I dont bother looking anywhere else now. Superb quality and Service, Every-time...
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Trusted Customer
6 years ago
Date of purchase: 01/03/2013
I left specific instructions on the site as to where the flowers should be delivered as…
I left specific instructions on the site as to where the flowers should be delivered as I know there has been confusion before. Lo and behold, the flowers were left outside a house almost half a mile...

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Flowers Direct
Flowers Direct
12 years ago
Good afternoon, Thank you for your feedback, sorry for the recent service you have had from Flowers Direct If you wish to discuss this further please contact us via email sales.enquiries@flowersdirect.co.uk or contact us on 0844 375 1447 Thanks and Kind Regards Kayleigh Flowers Direct customer Services
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Trusted Customer
6 years ago
Date of purchase: 22/12/2012
good response from recipient
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About Flowers Direct
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.
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0333 003 0502
Flowers Direct, Watergate, Sleaford, Nottingham, NG34 7TB, United Kingdom
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About Flowers Direct
Send a simple, yet stunning gift with Flowers Direct. We have beautiful bouquets starting from £25 with FREE delivery which will delight your recipient – or your money back.