Hi Barry,
Thank you for your feedback.
We definitely understand that premiums are high at the moment with things like inflation, building industry and other items that affect the premium.
Thank you for brining your strata over to Flex from your previous insurer.
Looking forward to assisting.
Kind regards,
Brett Power
Direct Portfolio Support
0
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PA
Pam
Feefo Verified
melbourne
2 years ago
What Pam said about Flex Insurance:
Good serice.
The lady i spoke to was helpful , informative and responded promptly to the couple of questions i had. Happy to recommend your company to others.
Brett
Flex Insurance
2 years ago
Hi Pam,
Thank you for your feedback and recommendation.
I will share this feedback with Seonag's manager.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
3 years ago
Good response Had to ring twice to get the right paperwork
Good response
Got what we wanted
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our response.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
3 years ago
Highly recommend
Great service, friendly knowledgeable staff, excellent follow up and affordable.
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback.
It is great to read this regarding our team and these traits.
Have a nice weekend.
Kind regards,
Brett Power
Direct Portfolio Support
0
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JA
Janet
Feefo Verified
3 years ago
What Janet said about Flex Insurance:
Very responsive and helpful!
Brett
Flex Insurance
3 years ago
Hi Janet,
Thank you for your feedback.
It was a pleasure to assist you.
Kind regards,
Brett Power
Direct Portfolio Support
0
Share
Trusted Customer
Feefo Verified
3 years ago
Highly Recommend…
Great Customer Service. Quick and easy process. Highly recommend…
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our service and processes.
It is great to receive your recommendation.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
3 years ago
The customer service was very good.
They were very helpful.. I didn't have to wait long at all. Very friendly people. No
Brett
Flex Insurance
3 years ago
Hello
Thank you for your feedback.
It is great to read this regarding our team.
You mentioned No at the end, just checking if there was more to the feedback.
My email is brett.power@chu.com.au
Kind regards,
Brett Power
Direct Portfolio Support
0
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IA
Ian
Feefo Verified
3 years ago
What Ian said about Flex Insurance:
Final outcome was great.
Would have been 5 stars but for requests for information already provided. Nevertheless, the end result was great.
Brett
Flex Insurance
3 years ago
Hi Ian,
Thank you for your feedback.
I can see from the amount of team members assisting you, how this could have occurred. I will be looking into this further.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
0
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BA
Barb
Feefo Verified
Port Lincoln
3 years ago
What Barb said about Flex Insurance:
Much appreciated introduction to FLEX Insurance
I would most definitely recommend Flex Insurance. It was great to be able to remove costly unnecessary add-ons that were irrelevant on our community groups requirements.
Brett
Flex Insurance
3 years ago
Hi Barbara,
Thank you for your feedback and recommendation.
As you have experience, we have flexible policies to meet the needs for Strata owners.
Kind regards,
Brett Power
Direct Portfolio Support
0
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Trusted Customer
Feefo Verified
3 years ago
Very efficient
Brett
Flex Insurance
3 years ago
Hello,
Thank you for your feedback regarding our team.
Have a nice day.
Kind regards,
Brett Power
Direct Portfolio Support
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
