Merchant Logo

First Response Finance Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,942

201

15

1

9

3,168

ratings over the past year

Displaying all 11,097 reviews
SW
Sean Wilson
Blackburn
10 months ago
Date of purchase: 02/08/2024
What Sean Wilson said about First Response Finance:
Got a surron ultra bee road legal bike on finance from here. Was strate forward and fast and easy to deal with. 5 star review from me. Thank you
JC
James Chambers
Sunderland
10 months ago
Date of purchase: 02/08/2024
What James Chambers said about First Response Finance:
Good Service
Excellent hassle free quick no hustle finance excellent customer services and always there on the phone
Trusted Customer
10 months ago
Date of purchase: 02/08/2024
Fair system
This is my 3rd vehicle with FR - and I can't fault there openness,approach to lending,and delivery of a good service,they make it happen.
Trusted Customer
10 months ago
Date of purchase: 31/07/2024
Polite and helpful
All staff were polite and helpful. Every step was clearly explained and help was always available as and when needed.
Merchant Logo
Rosie
First Response Finance
10 months ago
Thank you for the four-star review! 💚
Trusted Customer
10 months ago
Date of purchase: 02/08/2024
Rachel one in a million
I had the pleasure of dealing with Rachel over the past couple of days. She was so helpful and kept me informed about everything that was happening.
Trusted Customer
10 months ago
Date of purchase: 02/08/2024
Service was more than l expected and l do not hesitate to recommend frf to
The service was very good all round and l was very pleased.
TO
Temitayo Ogunlade
Newtownards
10 months ago
Date of purchase: 02/08/2024
Merchant Logo
Rosie
First Response Finance
10 months ago
Thank you for the four-star review Temitayo! 💚
Trusted Customer
10 months ago
Date of purchase: 02/08/2024
Amazing People Jade And Rachel!!
My old car I had financed had to be scrapped so I went back to first response and explained the situation .. it was no fault of theirs what happened and I don’t hold them liable for the car either .....

Read all
MR
Mo Rahman
Portsmouth
10 months ago
Date of purchase: 02/08/2024
What Mo Rahman said about First Response Finance:
The most professional and efficient broker
From tailoring a finance deal perfectly suited to me, to explaining every step thoroughly - first response finance is definitely the most professional and efficient broker out there. In particular...

Read all
SM
Sean Motley
Peterborough
10 months ago
Date of purchase: 30/07/2024
What Sean Motley said about First Response Finance:
Great Service
Amazing company. Helped finance my car. Quick and easy process. Would 100% recommend.
About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.
Read all
Chetwynd Business Park, 5 Regan Way, Nottingham, Nottinghamshire, NG9 6RZ, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About First Response Finance
Founded in 1998, First Response Finance is a leading vehicle finance company in the UK, with offices in Nottingham, Leigh, and Glasgow. With a strong team of over 300 employees, we believe everything starts with our own people, sharing the same values so we can deliver the best possible service to our customers. 💚 Here at First Response Finance, we offer Hire Purchase (HP) finance on three types of vehicles – cars, vans, and motorbikes – without charging our customers any extra fees. Putting customers at the heart of everything we do, our main purpose is to provide great credit solutions for non-prime customers, while creating an extremely positive and trust-based working environment. Our unique way of thinking and excellent customer service has helped us win “Sub-prime Finance Provider of the Year” five years running and has seen us rated as the UK’s number one motor finance lender on Review Centre.