Merchant Logo

Parts Town UK Reviews

Rated
Excellent

Parts Town UK strives to provide the fastest, easiest way to purchase genuine OEM catering spares from all major brands.

Service
4.6
/5

5

4

3

2

1

291

24

11

8

13

347

ratings over the past year

Displaying all 1,059 reviews
JL
Jolly Group Ltd
Leicester
1 day ago
Date of purchase: 18/08/2025
What Jolly Group Ltd said about Parts Town UK:
DPD are very frustrating
Unfortunately the wrong parts arrived, the correct one's have since been ordered and others were returned. DPD kept trying to deliver the items when the business was closed. I asked them to deliver...

Read all
Merchant Logo
Georgia
Parts Town UK
21 hours ago
Thank you for taking the time to leave your feedback. This has been passed on to our internal parts team to fully review your experience. Kindest Regards, Parts Town UK
Trusted Customer
2 days ago
Date of purchase: 05/08/2025
Oven spare parts
It was very straightforward to place an order and delivery was prompt.
Merchant Logo
Georgia
Parts Town UK
1 day ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
AF
Almost Famous
liverpool
3 days ago
Date of purchase: 19/08/2025
What Almost Famous said about Parts Town UK:
really easy to find parts I've been searching ages for. Arrived really quickly!
Merchant Logo
Georgia
Parts Town UK
1 day ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
Trusted Customer
5 days ago
Date of purchase: 20/08/2025
Good quality very fast for delivery
Merchant Logo
Georgia
Parts Town UK
1 day ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
Trusted Customer
5 days ago
Date of purchase: 18/08/2025
Electrolux filters
Spot on. Really easy and the parts were there the following day
Merchant Logo
Georgia
Parts Town UK
5 days ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
RN
Richard Norman
5 days ago
Date of purchase: 19/08/2025
What Richard Norman said about Parts Town UK:
over charges on delivery
Merchant Logo
Georgia
Parts Town UK
5 days ago
Thank you for taking the time to leave your feedback. This has been passed on to our internal parts team to fully review your experience. Kindest Regards, Parts Town UK
HH
Hurley House Hotel
Hurley
8 days ago
Date of purchase: 15/08/2025
What Hurley House Hotel said about Parts Town UK:
Great service
Easy to order, prompt delivery, good after sale service
Merchant Logo
Joshua Troth
Parts Town UK
8 days ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
IO
Ian (Chirch Propetyy Officer)
Nottingham
9 days ago
Date of purchase: 11/08/2025
What Ian (Chirch Propetyy Officer) said about Parts Town UK:
Patient, professional and polite support.
I was trying to find a replacement filter for 'Lincat' water boiler whose precise model I didn't know and whose model and serial number I could not find. Any paperwork linked to the original purchase...

Read all
Merchant Logo
Joshua Troth
Parts Town UK
8 days ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
Trusted Customer
9 days ago
Date of purchase: 09/08/2025
to get hold of anyone in this company is waste
incompetent customer service, waste of time and money this company
Merchant Logo
Joshua Troth
Parts Town UK
8 days ago
Thank you for taking the time to leave your feedback. This has been passed on to our internal parts team to fully review your experience. Kindest Regards, Parts Town UK
Trusted Customer
12 days ago
Date of purchase: 13/08/2025
Easy to navigate
Merchant Logo
Joshua Troth
Parts Town UK
12 days ago
Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.
About Parts Town UK
Parts Town UK strives to provide the fastest, easiest way to purchase genuine OEM catering spare parts from all major manufacturers. Our aim is to get the part you need, when and where you need it every time by holding the UK’s largest stock of OEM spares and providing a wide range of logistics solutions. We also supply spare parts for refrigeration, laundry and bakery equipment as well as commercial kitchen accessories & consumables and engineer technical training through our in-house training division.
Read all
Blakeney Way, Kingswood Lakeside, , BLAKENEY WAY, Kingswood Lakeside, Cannock, Staffordshire, ws11 8ld, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Parts Town UK
Parts Town UK strives to provide the fastest, easiest way to purchase genuine OEM catering spare parts from all major manufacturers. Our aim is to get the part you need, when and where you need it every time by holding the UK’s largest stock of OEM spares and providing a wide range of logistics solutions. We also supply spare parts for refrigeration, laundry and bakery equipment as well as commercial kitchen accessories & consumables and engineer technical training through our in-house training division.