How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Parts Town UK Reviews | Customer Service Reviews for https://www.feefo.com/reviews/first-choice | Feefo

Displaying all 1,009 reviews

Trusted Customer

1 day ago

Date of purchase: 04/07/2025

Great excellet service and prompt

Joshua Troth

Parts Town UK

1 day ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

Stuart Leach

1 day ago

Date of purchase: 02/07/2025

What Stuart Leach said about Parts Town UK:

Very quick

Joshua Troth

Parts Town UK

1 day ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

Trusted Customer

4 days ago

Date of purchase: 26/06/2025

Grille elements

Good delivery, easy to use site.

Joshua Troth

Parts Town UK

1 day ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

Ian Adams

Devon

6 days ago

Date of purchase: 26/06/2025

What Ian Adams said about Parts Town UK:

Easy to navigate.

Joshua Troth

Parts Town UK

6 days ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

PCS Services

Dublin Ireland

8 days ago

Date of purchase: 24/06/2025

What PCS Services said about Parts Town UK:

Difficulty purchasing parts

Unbelievably difficult to order parts to Republic of Ireland even though I've purchased parts before this So wouldn't recommend for companies here

Joshua Troth

Parts Town UK

7 days ago

Thank you for taking the time to leave your feedback. This has been passed on to our internal parts team to fully review your experience. Kindest Regards, Parts Town UK

See full customer review

Gordon Suggett

9 days ago

Date of purchase: 24/06/2025

What Gordon Suggett said about Parts Town UK:

Easy access and great service next day delivery

Joshua Troth

Parts Town UK

7 days ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

Adrian powles

Coleford

11 days ago

Date of purchase: 23/06/2025

What Adrian powles said about Parts Town UK:

Good teaching and learning environment with knowledgeable staff delivering

Good clean well maintained and well equipped classroom and test area a good environment in which it was nice to relax and learn

Joshua Troth

Parts Town UK

11 days ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our training experience.

See full customer review

Chorley Coffee Ltd

11 days ago

Date of purchase: 23/06/2025

What Chorley Coffee Ltd said about Parts Town UK:

good people, not good pricing

The people assisting on the phone lines are great. Parts Town's pricing however is not. Small parts are vastly over inflated & delivery prices are very expensive

Joshua Troth

Parts Town UK

11 days ago

Thank you for taking the time to leave your feedback. This has been passed on to our internal parts team to fully review your experience. Kindest Regards, Parts Town UK

See full customer review

Trusted Customer

12 days ago

Date of purchase: 23/06/2025

Great service

Found just what I needed and delivery was extremely quick.

Joshua Troth

Parts Town UK

12 days ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

The Nowt Poncy Food Company Ltd

Rossendale

12 days ago

Date of purchase: 23/06/2025

What The Nowt Poncy Food Company Ltd said about Parts Town UK:

Fast and efficient ordering and delivery

Parts were costlier than other suppliers, but we rely on their prompt and excellent delivery to keep equipment down times to a minimum.

Joshua Troth

Parts Town UK

12 days ago

Thank you for your kind feedback it really helps our teams strive to continuously enhance our customers experience and service. We look forward to working with you in the future.

See full customer review

Not received a review invite?

About Parts Town UK

Parts Town UK strives to provide the fastest, easiest way to purchase genuine OEM catering spare parts from all major manufacturers. Our aim is to get the part you need, when and where you need it every time by holding the UK’s largest stock of OEM spares and providing a wide range of logistics solutions. We also supply spare parts for refrigeration, laundry and bakery equipment as well as commercial kitchen accessories & consumables and engineer technical training through our in-house training division.

Read all

01543 577778

Blakeney Way, Kingswood Lakeside, , BLAKENEY WAY, Kingswood Lakeside, Cannock, Staffordshire, ws11 8ld, United Kingdom