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Firebrand Promotions Reviews

Rated
Exceptional

Providing Sustainable Branded Merchandise Solutions including Event Giveaways, Swag Boxes, Corporate Gifts and more

Service
4.9
/5
Product
4.7
/5

5

4

3

2

1

41

3

1

0

0

45

ratings over the past year

Displaying all 74 reviews
Trusted Customer
1 year ago
Date of purchase: 03/02/2023
Excellent service provided, friendly and very helpful.
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Firebrand Promotions
1 year ago
Thanks for your lovely review!
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Lizzie Nelson
North Yorkshire
1 year ago
Date of purchase: 09/01/2023
What Lizzie Nelson said about Firebrand Promotions:
Firebrand were excellent - a good choice of products and swift service. The only thing that was REALLY annoying was being directed to complete the purchase via my company requisitions portal, which i
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Firebrand Promotions
1 year ago
Thanks for your 5* feedback Lizzie. I believe your account director, Meena has now called you to discuss your concerns and it's great to see that this was resolved quickly by the Firebrand team at the point of your order.
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Trusted Customer
1 year ago
Date of purchase: 11/01/2023
Customer service was prompt and they were able to meet my short turnaround time which was much appreciated. Marking as 4 stars as I was disappointed to see that each one of the recycled paper books wa
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Firebrand Promotions
1 year ago
Thanks for your feedback. We're really sorry to hear your notebooks arrived in plastic packaging. This is being investigated internally and a member of the Firebrand team will be in touch to discuss this with you shortly
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Sarah Griffiths
1 year ago
Date of purchase: 01/11/2022
What Sarah Griffiths said about Firebrand Promotions:
Always a pleasure working with Hannah & Louise!
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Firebrand Promotions
1 year ago
Thanks for the lovely feedback, Sarah. We will pass your comments back to Hannah & Louise :)
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Trusted Customer
1 year ago
Date of purchase: 07/12/2022
Always a pleasure to deal with, Firebrand provide great products and excellent service.
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Firebrand Promotions
1 year ago
Thanks for the 5 star feedback! :)
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Trusted Customer
1 year ago
Date of purchase: 23/11/2022
I have used Firebrand for years now, across 2 companies. Always come up with great ideas, solutions and deliver! Friendly team too :)
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Firebrand Promotions
1 year ago
Thanks for your lovely feedback :)
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LM
Linda McGerrigan
1 year ago
Date of purchase: 10/11/2022
What Linda McGerrigan said about Firebrand Promotions:
What a wonderful service , nothing is too much trouble, arrives very quickly , Simon is an asset . I love the new website . Well done all the team.
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Firebrand Promotions
1 year ago
Thanks for your lovely review, Linda. We will pass your comments back to Simon and the team :)
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Fred Goodwin
Lexus Stockport
1 year ago
Date of purchase: 11/11/2022
What Fred Goodwin said about Firebrand Promotions:
Great company offering fantastic products. We've been customers for as long as I can remember and the service is always excellent. Communication is second to none. Keep up the great work.
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Firebrand Promotions
1 year ago
Thanks for your 5 star review and your continued support :).
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Paul Tudor
1 year ago
Date of purchase: 09/12/2022
What Paul Tudor said about Firebrand Promotions:
Excellent prompt service.
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Firebrand Promotions
1 year ago
Thank you for the 5 star review :)
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M Russell
1 year ago
Date of purchase: 09/11/2022
What M Russell said about Firebrand Promotions:
A pleasure to deal with and great service from the team at Firebrand
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Firebrand Promotions
1 year ago
Thanks for the lovely feedback!
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About Firebrand Promotions
Firebrand Promotions has established itself over the last 20 years as one of the foremost promotional merchandise suppliers in the UK and Europe. Formed in 2002, Firebrand always had a clear focus on partnering with companies to enhance their marketing strategy. Our approach is centred on innovative products and solutions supported by a service that is second to none. This has allowed us to produce unique and thoughtful ideas that not only represents your brand to the highest quality but resonates with your customers too. Like many likeminded brands, CSR is high on the priority list for Firebrand Promotions. Encouraging brands to think sustainably when shopping for their merchandise is important and something that is enforced daily. Brands can order sustainable merchandise through Firebrand, this includes those made with recycled materials, renewable materials and of recyclable or biodegradable natures. Firebrand have also launched their own exclusive merchandise range called The Offset Collection. Each product in the collection has gone through a Lifetime Cycle Analysis to calculate the CO2 footprint. This is then offset through Gold Standard Projects, in partnership with Climate Wise. What's more is Firebrand plant 10 trees for every order over £500. These trees are planted with the Eden Reforestation Projects. They plant trees and employ people with fair wages to plant them. Each project Firebrand supports through sustainable initiatives achieve several Sustainable Development Goals. If you are interested in Sustainable Branded Merchandise solutions or would like to discuss our CSR journey with us in more depth, please contact the Firebrand team – www.firebrandpromotions.co.uk/contact
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Unit 15 Mole Business Park, Mole Business Park, Leatherhead, Surrey, KT22 7BA, United Kingdom
Why trust Feefo reviews?

About Firebrand Promotions
Firebrand Promotions has established itself over the last 20 years as one of the foremost promotional merchandise suppliers in the UK and Europe. Formed in 2002, Firebrand always had a clear focus on partnering with companies to enhance their marketing strategy. Our approach is centred on innovative products and solutions supported by a service that is second to none. This has allowed us to produce unique and thoughtful ideas that not only represents your brand to the highest quality but resonates with your customers too. Like many likeminded brands, CSR is high on the priority list for Firebrand Promotions. Encouraging brands to think sustainably when shopping for their merchandise is important and something that is enforced daily. Brands can order sustainable merchandise through Firebrand, this includes those made with recycled materials, renewable materials and of recyclable or biodegradable natures. Firebrand have also launched their own exclusive merchandise range called The Offset Collection. Each product in the collection has gone through a Lifetime Cycle Analysis to calculate the CO2 footprint. This is then offset through Gold Standard Projects, in partnership with Climate Wise. What's more is Firebrand plant 10 trees for every order over £500. These trees are planted with the Eden Reforestation Projects. They plant trees and employ people with fair wages to plant them. Each project Firebrand supports through sustainable initiatives achieve several Sustainable Development Goals. If you are interested in Sustainable Branded Merchandise solutions or would like to discuss our CSR journey with us in more depth, please contact the Firebrand team – www.firebrandpromotions.co.uk/contact