Helpful, sympathetic, so far I am very happy and relieved not to have to worry…
Helpful, sympathetic, so far I am very happy and relieved not to have to worry as Gregory Pennington have taken it out of my hands are dealing with everything
Trusted Customer
14 years ago
Good service
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Trusted Customer
Feefo Verified
14 years ago
They offered a excellent service and the transfer from one program to the other was…
They offered a excellent service and the transfer from one program to the other was very smooth and there was no inconvince for me
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Trusted Customer
Feefo Verified
14 years ago
Only in the early stages but So far so good!
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Trusted Customer
Feefo Verified
14 years ago
they were very helpfull couldnt do enough for me would deffinatly recommend
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Trusted Customer
Feefo Verified
14 years ago
Excellent service, polite and friendly staff who are always ready to help. Thank you again…
Excellent service, polite and friendly staff who are always ready to help. Thank you again for the outstanding service provided.
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Trusted Customer
Feefo Verified
14 years ago
We've found them to be very courteous and helpful in dealing with us during this…
We've found them to be very courteous and helpful in dealing with us during this difficult time
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Trusted Customer
Feefo Verified
14 years ago
Everybody is very friendly and they do all they can to help you
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Trusted Customer
Feefo Verified
14 years ago
good
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Trusted Customer
Feefo Verified
14 years ago
I have always found Freeman Jones to be very helpful , unobtrusive but there when you…
I have always found Freeman Jones to be very helpful , unobtrusive but there when you need them.
Trusted Customer
14 years ago
on the six monthly revue I often find that I am asked for information twice i.e. I always respond promptly to all communications from you but find many of your requests are repeated twice because of either lack of communication at your end or different rates of speed between handling in the different departments. The manual workiers and the computer workers do not seem to be synchronized in their handling of certain matters which resultsin excessive use of both the postal services and the telephone which could be avoided.
Freeman Jones Limited
Financial Wellness Group
14 years ago
Thank you for the feedback, we appreciate your comments. We do understand the issue you describe - we have a number of changes planned for the next few weeks and months which should help improve matters.
Ian
Freeman Jones
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.