Quick, helpful response, beyond what I'd emailed about.
Florence replied to me really quickly, and picked up on something I'd mentioned in my message to go beyond answering my questions to check something else with me to ensure the best delivery option....
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Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Rest assured we will work on making our website/emails clearer for better understanding.
Best wishes,
Florence M
Customer Support Advisor
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Trusted Customer
Feefo Verified
3 years ago
Great customer service, the app helped me understand my cycle so much better and we were able to conceive our rainbow baby!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
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Trusted Customer
Feefo Verified
3 years ago
Great service
I got in touch via the website to request to cancel my subscription once successfully falling pregnant. My request was dealt with within a couple of hours and the customer service assistant was very...
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Jenny
OvuSense
3 years ago
Congratulations on your pregnancy! Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
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Trusted Customer
Feefo Verified
3 years ago
They solved my issue quickly and efficiently. Thank you!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
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Trusted Customer
Feefo Verified
3 years ago
Love ovusense!
Love ovusense!! Great customer service, always responsive and great product
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
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Trusted Customer
Feefo Verified
3 years ago
Brilliant customer service
Great service ! Always helpful and quick to reply
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
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BW
Barbara Wilson
Feefo Verified
3 years ago
What Barbara Wilson said about OvuSense:
Brilliant
Great product and super helpful customer service. Very quick to respond!
Jenny
OvuSense
3 years ago
Thank you for taking the time to leave a wonderful review! I'm happy to hear you were satisfied with the service you received. Please get back in touch anytime, we're always happy to help!
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RB
Rachel Brewis
Feefo Verified
3 years ago
What Rachel Brewis said about OvuSense:
Swift solution focused customer service
Despite my frustration that my sensor broke at less than a year old the team resolved the issue swiftly. Each email was responded to quickly. I’m also impressed that the app notified me of the error.
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
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Trusted Customer
Feefo Verified
3 years ago
Stellar customer service
Fantastic reactivity and very helpful support team!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Share
Trusted Customer
Feefo Verified
3 years ago
5 stars ⭐️
Always so helpful!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
