Ventair DC3 Ceiling Fan with CCT LED Light & Remote Control - White 48"

Thank you for your feedback, and we’re sorry to hear about the issues you’ve been experiencing with your Ventair DC3 Ceiling Fan and wall control. We understand how frustrating it can be when things aren’t working as expected. To address the problem, we want to let you know that there is an in-home warranty available through the manufacturer’s express warranty option, which includes an electrician visit to help resolve the issue. You can find more details about this option on your tax invoice. However, if you prefer, we’re more than happy to assist you directly to make the process as smooth as possible. We truly value your business, and we’re committed to ensuring you’re satisfied with your purchase. Please let us know how you'd like to proceed, and we’ll make sure to assist you promptly.