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Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

617

67

14

3

3

704

ratings over the past year

Displaying all 7,303 reviews
Trusted Customer
3 days ago
Date of purchase: 13/06/2025
The customer service from Fans On Line was excellent.
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Jeff Luhrmann
Gladstone Qld
3 days ago
Date of purchase: 29/05/2025
What Jeff Luhrmann said about Fansonline:
OK
ok but told no backdraft fitted so sold me extras for no reason
Merchant Logo
Vanessa
Fansonline
16 hours ago
Thank you for your feedback and for taking the time to leave a review. We’re sorry to hear there was confusion regarding the backdraft feature. The Mercator Novaline is a budget-friendly exhaust fan, and while it offers solid performance for the price point, it can sometimes be unclear from the specs provided by the manufacturer whether certain features, like a backdraft shutter, are included. We do our best to provide accurate product information, and whilst you contacted us directly with specific feature questions to confirm details before purchase, we also believed there was no backdraft shutter due to the specs provided. In this case, it sounds like there was a misunderstanding on both sides, and we apologise for any inconvenience this may have caused. If there’s anything we can do to assist further, please let us know as we’re here to help.
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Trusted Customer
5 days ago
Date of purchase: 11/06/2025
Beautiful quiet fan
No issues with customer service
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ANTHONY
Brisbane
5 days ago
Date of purchase: 10/06/2025
What ANTHONY said about Fansonline:
Low profile fans
Smooth purchase and delivery, all worked great.
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Trusted Customer
6 days ago
Date of purchase: 10/06/2025
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Trusted Customer
6 days ago
Date of purchase: 29/05/2025
Fan/light review
Great customer service, great excellent delivery time
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jessica johnston
Melbourne
11 days ago
Date of purchase: 04/06/2025
What jessica johnston said about Fansonline:
Great service
Great helpful advice given patiently and professionally. Highly recommend this company- nothing was too much trouble for them.
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Trusted Customer
12 days ago
Date of purchase: 02/06/2025
Good service
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Peter Brandner
Mt Barker WA
13 days ago
Date of purchase: 04/06/2025
What Peter Brandner said about Fansonline:
A great online store
Quick online response with great advice.
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David Collins
Adelaide
13 days ago
Date of purchase: 06/06/2025
What David Collins said about Fansonline:
New bedroom fan
Easy to deal with , prompt delivery and well priced for quality
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CO Fansonline, 18 Cleeland Road, Oakleigh, Victoria, 3167, Australia
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