How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Explore Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 8,165 reviews

Alan

Feefo Verified

6 years ago

What Alan said about Explore:

Information regarding the trip and booking costs were provided promptly, however I did not receive information regarding the free transfer. I had to call Explore to get the information this was...

Product reviews

Date of purchase: 23/09/2019

Patricia

Feefo Verified

6 years ago

What Patricia said about Explore:

Good, with interesting and varied highlights

Well organised, as always, even when Sonia fell ill, replacement was to hand to ensure we all reached our final destination. Loved Matera especially, along with the assorted events like breadmaking...

Product reviews

Date of purchase: 22/09/2019

Trusted Customer

Feefo Verified

6 years ago

Everything fully explained and timely

Everything was fully explained and timely.

Product reviews

Date of purchase: 28/09/2019

Trusted Customer

Feefo Verified

6 years ago

Very helpful at all times, nothing was too much trouble.

Marcel was absolutely superb, he made everyone feel welcome, there were all abilities in the group and he made everyone felt comfortable. There was always plenty of options, either to join him and...

Product reviews

Date of purchase: 25/09/2019

Georgina

Feefo Verified

East Yorkshire

6 years ago

What Georgina said about Explore:

Very satisfying and rewarding

As usual, all the arrangements which Explore provided worked out well, from a cheerful collection at the Airport in Bucharest to delivery back there on 29th September. Our guide, Horea, was...

Product reviews

Date of purchase: 29/09/2019

Marjorie

Feefo Verified

Adelaide, South Aust

6 years ago

What Marjorie said about Explore:

Very enjoyable

Everything went well, good itinerary, good company ,good tour leader. I would recommend Explore and this trip.

Product reviews

Date of purchase: 30/09/2019

Trusted Customer

Feefo Verified

6 years ago

Everything was perfectly organised. The guide was very knowledgeable, friendly and she went above and beyond for us. Amazing nature, incredible experience!

Product reviews

Date of purchase: 16/09/2019

Pam

Feefo Verified

Dorset

6 years ago

What Pam said about Explore:

Busy, fun and friendly.

Fun week with lots of variety. Well organised and kit generally good except canoe paddles which were far to heavy. All the guides were great and the gentleman who prepared our meal on the boat trip...

Product reviews

Date of purchase: 30/09/2019

Alison

Feefo Verified

6 years ago

What Alison said about Explore:

Fine

They were fine no

Product reviews

Date of purchase: 30/09/2019

Roger

Feefo Verified

6 years ago

What Roger said about Explore:

An excellent introduction to a fascinating, extremely beautiful and friendly country. Loved every minute of the tour.

Product reviews

Date of purchase: 26/09/2019

Not received a review invite?

View all media (9268)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Feefo Ecolabels

View 4 more badges

These badges verify that Explore’s environmental claims are clear and accurate, so you can be sure you’re shopping sustainably. Developed in partnership with Ethy.

See other badges

Why trust Feefo reviews?

Learn more about Feefo

Explore Reviews

Discover ChernobylMore reviews of this product (24)View product websiteAs in all these type of tours it is down to the guide and our guide was very good

Highlights of PugliaMore reviews of this product (120)View product websiteMatera was the highlight. Skip the walk to the Bauxite quarry

Walks and Wine Tasting in Spain and PortugalMore reviews of this product (69)View product websiteI enjoyed all the walks, I had a choice if I did not want to do all of the walks. Going to different types of wineries was superb showing the differences between them.

Best of Romania and the Danube DeltaMore reviews of this product (52)View product websiteChairlift experience and lengthy walk, the fantastic painted monasteries and all the Danube Delta. Only criticism is that I felt some of the walks, due to gradient, should have been rated moderate...Read more

Transylvanian Long WeekendMore reviews of this product (62)View product websiteTrip to the mountains and the castles

Brown Bear WeekendMore reviews of this product (6)View product website

Active TurkeyMore reviews of this product (98)View product websiteI enjoyed each day but would not like to repeat the altitude climb as the weather was cloudy so we didn't see the view!

Discover ChernobylMore reviews of this product (24)View product websiteHighlights were Chernobyl 2 & walking around Pripyat before the hordes overtook us. Also enjoyed day in Kiev.

Highlights of AlbaniaMore reviews of this product (338)View product website

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?