Great insurance in terms of price, coverage, claims process & customer service.
Would highly recommend
Catherine
ExoticDirect
1 month ago
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
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Miss Ceri Sargeant
Feefo Verified
GBR
1 month ago
What Miss Ceri Sargeant said about ExoticDirect:
Great service, everytime
It's been brilliant.
Catherine
ExoticDirect
1 month ago
Thanks for the five-star feedback, it means a lot.
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Trusted Customer
Feefo Verified
1 month ago
Catherine
ExoticDirect
1 month ago
Thanks for taking the time to leave feedback, much appreciated.
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Trusted Customer
Feefo Verified
1 month ago
Peace of mind
It is my peace of mind knowing I have insurance of my pet Parrot should there be a need to use this.
Catherine
ExoticDirect
1 month ago
Thanks for leaving us such positive feedback.
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Mrs Cheryl Bullock
Feefo Verified
GBR
1 month ago
What Mrs Cheryl Bullock said about ExoticDirect:
Amazing service
Excellent service always, was amazing when we needed them for my ferret Bear, never would have been able to afford his treatment without them, highly recommend.
Catherine
ExoticDirect
1 month ago
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
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MK
Miss Laura Keepins
Feefo Verified
GBR
1 month ago
Catherine
ExoticDirect
1 month ago
Thanks for the five-star feedback, it means a lot.
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Trusted Customer
Feefo Verified
1 month ago
Glad to have insurance cover for our tortoise
The renew process was easy and explained well in the email, ive not had to make a claim as yet for our tortoise, but glad I have insurance cover incase she falls unwell.
Catherine
ExoticDirect
1 month ago
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service to be good.
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Trusted Customer
Feefo Verified
1 month ago
Easy to renew and prices are good aswell
Catherine
ExoticDirect
1 month ago
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
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Trusted Customer
Feefo Verified
1 month ago
Always polite and happy to help when you call tgem
The service is excellent and when you phone them up they are always willing to help you with anything and nothing is too much trouble.
Catherine
ExoticDirect
1 month ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
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MB
Miss Christine Bentley
Feefo Verified
2 months ago
Catherine
ExoticDirect
1 month ago
Thanks for the five-star feedback, it means a lot.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.