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ExoticDirect Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 1,963 reviews

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

Keep the good work up

Our CAG Joey is happy that we are taking care of him while his insuranced by your good selves. We are happy too

Sarah

ExoticDirect

8 years ago

Hi Sandra,

Thank you for taking the time to leave your review.

We are glad to hear that you, as well as Joey are both happy that he is insured with us!

Kind Regards,

The Exotic Direct Team.

Trusted Customer

Northampton

8 years ago

What Trusted Customer said about ExoticDirect:

Great service and quick payout

Excellent service, was paid out very quickly

Hayley

ExoticDirect

8 years ago

Hi Mike.

Thank you so much for leaving your positive review.

We are happy you received quick payment and we hope your pet is recovering well.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

Easy company to use, great prices

Sarah

ExoticDirect

8 years ago

Hi Nicole,

Thank you very much for your review,

We are so pleased that you had an easy experience with us and found the prices good for you!

Kind Regards,

The Exotic Direct Team.

Trusted Customer

8 years ago

Claim handled and paid very quickly

Claim dealt with very quickly and without any fuss or hassle. Very impressed.

Hayley

ExoticDirect

8 years ago

Hi There,

thank you so much for taking the time to leave your positive review.

We are so glad your claims experience was hassle free and we hope your pet is recovering well.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

Great

Alec

ExoticDirect

8 years ago

Hi Chris,

Thank you for giving us a five star review - we really appreciate it.

If you ever need any assistance with your account, just let us know.

Best regards,

The Exotic Direct Team

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

I have got a new bird and his name is Sammy as Jack died

Alec

ExoticDirect

8 years ago

Hi Tony,

We're all very sorry to hear about the loss of Jack. A member of the team will contact you offline and discuss whether we're able to continue to offer cover for your new pet.

The Exotic Direct Team

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

Rabbit claim

Easy to claim, simple form

Hayley

ExoticDirect

8 years ago

Hi Vanessa.

Thank you so much for taking the time to leave your positive review.

We are glad you found the claims process simple.

Kind Regards

The Exotic Direct Claims Team.

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

A little expensive

Sarah

ExoticDirect

8 years ago

Hi Jacqui,

Thank you very much for your feedback,

We will contact you directly to discuss this with you.

Kind Regards,

The Exotic Direct Team

Trusted Customer

8 years ago

What Trusted Customer said about ExoticDirect:

Great to have this little pot if anything goes wrong with my tortoise.And very affordable too.

Sarah

ExoticDirect

8 years ago

Hi Kay,

Thank you very much for your lovely review!

We are really glad to hear that our policy is affordable, and we can offer you peace of mind if anything was to go wrong for your Tortoise.

Really appreciate you taking the time for us.

Kind Regards,

The Exotic Direct Team.

Trusted Customer

8 years ago

Fast claim process and easily done

Hayley

ExoticDirect

8 years ago

Hi there,

thank you for your positive review.

We are glad you found the claims process fast and easy!

Kind Regards,

The Exotic Direct Claims Team.

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