Hi Marie,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
0
Share
Trusted Customer
Feefo Verified
2 years ago
All-round good service
Simple to follow quote and instructions for renewal. No stress and good to know that my creep is insured.
Catherine
ExoticDirect
2 years ago
Hi
Hi,
Please find attached the system export for the date range listed above. Please can this be checked against the sanctions database and output confirmed by COB tomorrow.
Many thanks.
The Exotic Direct Team
0
Share
Trusted Customer
Feefo Verified
2 years ago
Catherine
ExoticDirect
2 years ago
Hi,
Thanks for taking the time to leave feedback, much appreciated.
Kind regards
The Exotic Direct Team
0
Share
MS
Miss Jasmine Sullivan
Feefo Verified
2 years ago
What Miss Jasmine Sullivan said about ExoticDirect:
It’s perfect that they automatically renews so you don’t have to worry
Jodie
ExoticDirect
2 years ago
Hi Jasmine,
Many thanks for the positive feedback on our website, our aim is to make things as simple as possible.
Kind regards
The Exotic Direct Team
0
Share
MR
Mrs Janet Robbins
Feefo Verified
Cheltenham
2 years ago
What Mrs Janet Robbins said about ExoticDirect:
Excellent service
I have used Exotics insurance for my ferrets for the past 7 or 8 years. I have a never had a claim refused. The maximum level for ferrets is quite low at £2000 especially as the majority of mine...
Read more
Jodie
ExoticDirect
2 years ago
Hi Janet,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind Regards,
Exotic Direct Team
0
Share
Trusted Customer
Feefo Verified
2 years ago
Fabulous
Easy to talk to Jodie all about insurance for my African grey Whoopi
Jodie
ExoticDirect
2 years ago
Hi,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:
Kind Regards,
Exotic Direct Team
0
Share
Trusted Customer
Feefo Verified
2 years ago
Great!
Really well informed and gave great advice as I’m a first time reptile owner
Sam
ExoticDirect
2 years ago
Hi,
Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful!
Kin regards,
The Exotic Direct Team
0
Share
MC
Miss Kelly Curtis
Feefo Verified
Swindon
2 years ago
What Miss Kelly Curtis said about ExoticDirect:
Great insurance company
Always 5 star service. Never had an issue with a claim. Have used these for nearly 4 years now.
Sam
ExoticDirect
2 years ago
Hi Kelly,
Thank you so much for the great feedback on your claims experience! We really appreciate your time leaving this review. (:
Kind regards
The Exotic Direct Team
0
Share
MW
Miss Kaye Williams
Feefo Verified
Wednesbury
2 years ago
What Miss Kaye Williams said about ExoticDirect:
We can concentrate on loving Charlie knowing he is covered so well
Easy to sort out excellent deal. Charlie is very important to us so it’s nice he is in safe hands with this policy. We can concentrate on loving him whilst we know he’s covered so well
Catherine
ExoticDirect
2 years ago
Hi Kaye,
Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet!
Kind Regards
The Exotic Direct Team
0
Share
MR
Mr Andy Rann
Feefo Verified
Porton
2 years ago
What Mr Andy Rann said about ExoticDirect:
Hassle Free Renewal.
Hassle Free Renewal. I did not have to remember as ExoticDirect looked after that for me.
Jodie
ExoticDirect
2 years ago
Hi Andy,
Thanks for the great feedback on our service levels, we aim to please.
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.