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Rated
Exceptional

Bringing the X factor to xercising in the outdoors

Service
5
/5
Product
4.8
/5

5

4

3

2

1

10

0

0

0

0

10

ratings over the past year

Displaying all 94 reviews
Trusted Customer
1 year ago
Date of purchase: 21/10/2023
Very pleased
Prompt service and order can quickly
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Michael Rollason
WALX
1 year ago
Thanks for the feedback. We try to do our best
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Zoe
1 year ago
Date of purchase: 18/10/2023
What Zoe said about WALX:
Despite paying extra for faster delivery, so that they would arrive in time for my hospital fitting appointment, I am still awaiting them.
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Michael Rollason
WALX
1 year ago
Hi Zoe Thank you for your feedback and I am sorry to hear you have not received your poles. I can see that you ordered the poles on the 18th October and chose the standard 2-3 day delivery payment option. They were dispatched the next day on 24 hour delivery and you were sent by email and txt a tracking notification from Parcelforce. You will see from the other ratings that we normally achieve 5* and have staff available by by phone or email 7 days per week should anyone have any problems. I can't see that you have made any contact prior to this comment but we will investigate immediately and communicate directly with you
ZO
Zoe
1 year ago
Thank you for your call today. Turns out they had been sent to the wrong address.
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Trusted Customer
1 year ago
Date of purchase: 16/10/2023
Efficient and professional service
Efficient and professional and item as on sale which was a bonus. Arrived when promised by Royal Mail. Very pleased customer
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Trusted Customer
1 year ago
Date of purchase: 13/10/2023
Quick and efficient service. Package arrived in a couple of days.
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Trusted Customer
1 year ago
Date of purchase: 13/10/2023
Excellent service
Amanda was brilliant in helping me to purchase the right poles for me
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Christalla Garrod
Kings Langley
1 year ago
Date of purchase: 10/10/2023
What Christalla Garrod said about WALX:
Good service
Good service, ordered some pole accessories that arrived within a few days.
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John Rowland
1 year ago
Date of purchase: 11/10/2023
What John Rowland said about WALX:
As requested
Excellent service
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Morag Dickson
1 year ago
Date of purchase: 11/10/2023
What Morag Dickson said about WALX:
Having emailed the company, I received a phone call during which the founder and CEO explained which poles would be most suitable for my dad. He was so knowledgeable and generous with his time that I...

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Pauline Purdue
London
1 year ago
Date of purchase: 25/09/2023
What Pauline Purdue said about WALX:
v knowlegesble and helpful. Fast delivery
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Trusted Customer
1 year ago
Date of purchase: 19/09/2023
The process of buying from the site is pretty easy and delivery was on time.
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About WALX
WALX provides innovative programmes based around walking. Founders of bringing Nordic Walking to the UK 16 years ago, with over 1/2 million people in the UK have participated in their induction programme. WALX has an online store and is now the proud designers and manufacturers of a range of Total Body WALX poles, that can be used for fitness, hiking or rehabilitation. They have trained over 5000 instructors and leaders in the UK, with up to 2000 walks and classes per week.
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7a West St, Wareham, Dorset, BH20 4JS, United Kingdom
Why trust Feefo reviews?

About WALX
WALX provides innovative programmes based around walking. Founders of bringing Nordic Walking to the UK 16 years ago, with over 1/2 million people in the UK have participated in their induction programme. WALX has an online store and is now the proud designers and manufacturers of a range of Total Body WALX poles, that can be used for fitness, hiking or rehabilitation. They have trained over 5000 instructors and leaders in the UK, with up to 2000 walks and classes per week.