Normally all good and efficient, however if anything goes wrong then their Customer Care is VERY slow and ultimately unresponsive!
Their system didn’t identify default addresses and although chosen...
Read more
Karl
Evapo
1 month ago
Thank you for your feedback. We’re sorry to hear about your experience on this occasion, especially as we understand how frustrating address issues can be when spotted shortly after placing an order.
We’re pleased to hear that you’ve otherwise found our service good and efficient, but we do apologise that our response time did not meet expectations here. We appreciate you bringing this to our attention, and your feedback regarding the address selection process and response times will be passed on to the relevant team for review.
This product replaced my previous XROS PRO. New one has improved battery, coloured, bigger screen, much easier to read. Also has few different graphic options - a little bit customization. Website...
Read more
Karl
Evapo
1 month ago
Thank you for your detailed feedback! We’re delighted to hear you’re happy with the upgrade and enjoying the improved battery, larger screen, and customisation options. It’s also great to know the compatibility with the version 2 pods was a welcome bonus for you. Thank you again for sharing your experience.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Evapo came together at the beginning of 2014 to create a community reflecting the vaping culture in all its creative diversity. Initially an online vape shop, Evapo rapidly expanded by opening our own retail stores in the south east of England.
